Problem with HTC Touch Pro 2

Fri, 26 Jun 2009 12:45:09 Z

Hi,
today I had install Live Mesh Mobile Client on my HTC Touch Pro 2.
When I launch the client, application crash, and I had "Starting Live Mesh" and then error on "mobmoe.exe"!
Can you help me?

Problem with HTC Touch Pro 2

Fri, 26 Jun 2009 15:56:59 Z

Unfortunately, the best that I can do is advise you to submit your logs with a bug report. I see that you saw the other thread. It is possible that there is a conflicting program running on that device or some service dependency that is broken.

How to Submit Bugs and Live Mesh Logs

-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Fri, 26 Jun 2009 19:10:56 Z

Ok I had submit a bug report:

https://connect.microsoft.com/LiveMesh/feedback/ViewFeedback.aspx?FeedbackID=470735

Problem with HTC Touch Pro 2

Fri, 26 Jun 2009 23:57:10 Z

Thanks. Since a few others have reported problems on this device, it may be a while before you see a solution.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Sat, 25 Jul 2009 14:01:42 Z

Thanks. Since a few others have reported problems on this device, it may be a while before you see a solution.
-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

update please i managed to get something to run but when I go into the folders i just loads up the web browser -or is this the interface?

Problem with HTC Touch Pro 2

Sun, 26 Jul 2009 00:25:21 Z

The Live Mesh mobile client lists the folders, but when you click on the folder in the list, it should open File Explorer for a folder that exists on the device and is synchronized to your Mesh or your default browser if the folder in on the Live Desktop, but not synchronized with your device.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Sun, 26 Jul 2009 18:07:29 Z

Thanks. Since a few others have reported problems on this device, it may be a while before you see a solution.
-steve
Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

I have this problem, too.
Are you working on it? Please: It would be a nice application..!

Problem with HTC Touch Pro 2

Sun, 26 Jul 2009 18:15:09 Z

Since Live Mesh is still a beta, it would be a likely assumption that the developers are working on it as several people have reported this as a bug. Unfrotunately, I can't tell you for sure and I don't know when it may be resolved.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Wed, 05 Aug 2009 15:42:25 Z

I have a Touch HD with Windows Mobile 6.5 running and I have the problem also seen on various other devices where the client opens for the "Starting Live Mesh" splash screen and then exits.

I have submitted a bug with a log to https://connect.microsoft.com/LiveMesh/feedback/ViewFeedback.aspx?FeedbackID=481053.
I was just wondering if anyone has any news / suggestions on the problem and workarounds?

Richard Green, MCP

Problem with HTC Touch Pro 2

Wed, 05 Aug 2009 18:02:41 Z

Thanks for submitting the bug, Richard. I've merged your post to the thread where the issue has been reported by others with the HTC Touch devices.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Tue, 11 Aug 2009 11:42:39 Z

Hi everybody

Any updates on the Live Mesh client for Windows Mobile devices? I would like to use it on my HTC Touch Diamond2, but it immediately crashes without any error message, after starting Live Mesh.

The error was already described here at the Connect portal: http://connect.microsoft.com/LiveMesh/feedback/ViewFeedback.aspx?FeedbackID=434094

But unfortunately, it seems, that nothing has been done on this issue. Anyone else having the same problems? Or even a fix to solve it?

Thanks for any comment.
Rene

Edit: Sorry, wrong forum. Could any forum administrator please move this thread to the Live Mesh Mobile forums?

Problem with HTC Touch Pro 2

Tue, 11 Aug 2009 13:04:57 Z

I'm actually going to merge your psot with the thread over in the mobile forum for this issue. There are lots of people reporting this and, unfortunately, I have no update regarding progress on resolving it. The thread I'm merging your post to contains a few responses from people who found conflicting apps that, when disabled, allowed Live Mesh to work on the device.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Sun, 23 Aug 2009 05:50:16 Z

I got the same kind of problem on my HTC Touch Pro 2 as well as my Diamond.

Hope it will be fixed soon:)

Problem with HTC Touch Pro 2

Mon, 31 Aug 2009 17:23:59 Z

I don't know that this is actually ananswer, but I have a work around that has been doing well all day... If I start PIE and minimize it, I can then start Live Mesh and it logs in/syncs just fine. Once it is logged in and started looking for changes, PIE can be closed.

It has been going well for me all day so far... :)

Problem with HTC Touch Pro 2

Mon, 31 Aug 2009 17:46:40 Z

I don't know that this is actually ananswer, but I have a work around that has been doing well all day... If I start PIE and minimize it, I can then start Live Mesh and it logs in/syncs just fine. Once it is logged in and started looking for changes, PIE can be closed.

It has been going well for me all day so far... :)

That's an interesting workaround. If it works, great. :-)
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Mon, 31 Aug 2009 23:11:53 Z

As I said... It has been working al day... It always looked to me like it was trying to log on so I figured that if I logged onto Live Mesh through PIE that it would have a "logon"... It didn't actualy need the logon... Just PIE... It has worked a dozen or more times on mine, so... :)

Problem with HTC Touch Pro 2

Tue, 01 Sep 2009 20:13:23 Z

I tried starting IE and then Live Mesh, no luck.

I have Iris and Opera browsers installed. Could that be a problem?

Problem with HTC Touch Pro 2

Wed, 02 Sep 2009 00:12:22 Z

It should not be. As noted in this thread, the current version apparently doesn't work well or at all on the Touch Pro hardware/image.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Wed, 02 Sep 2009 20:39:20 Z

Allright, then we've just have to be patient...

Problem with HTC Touch Pro 2

Wed, 02 Sep 2009 21:20:55 Z

it was just something I noticed and thought might be helpful... :)

Yes... I have Opera... it is whatever version comes with T-Mo's TP2... I did have Iris, but uninstalled it when the updates became unavailable.

it is still working for me, so maybe it will work for others until it is officiallyfixed...

just my 2¢ worth...

Problem with HTC Touch Pro 2

Fri, 11 Sep 2009 13:27:47 Z

I got a new Touch Pro 2 yesterday. Being unable to use Live Mesh with my previous phone (Touch Pro 1), I thought I'd give it a shot.

When I installed the cab file (which was placed on the storage card) I found that the installation created a folder under \Storage Card\Application Data\Live Mesh. A strange location, I thought, because all other settings are stored under \Applicaton Data (on the device, not on the storage card). But I'd thought that Live Mesh was right.

Starting Live Mesh resultet in a crash in the exe file.

Then I deleted the \Storage Card\Application Data\Live Mesh folder, restarted Live Mesh, and what do you know! It works!

Problem with HTC Touch Pro 2

Fri, 11 Sep 2009 15:34:44 Z

Interesting. Thanks for reporting your experience.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Mon, 14 Sep 2009 16:50:51 Z

I have the same problem as sp1der975 -- problem with HTC Touch Pro 2.
(It's worked well for me on other phones in the past - HTC Touch and HTC Ozone.)

Problem with HTC Touch Pro 2

Wed, 23 Sep 2009 11:08:35 Z

I don't know if this has anything to do with it, but I have a Touch Pro 1 which I installed Live Mesh app on and have had working absolutely fine until yesterday. It would sync and login when required and did not crash at all on login.

Yesterday I was messing around with the device and installed the Manila 2 port from Touch Pro 2 onto the device to use the slicker interface. Having done that, however, Live Mesh will now crash immediately every time I attempt to launch it. It sounds like most people reporting this bug are using the Touch Pro 2 or similar, which could back up this theory?

Incidentally, Live Mesh will still crash if I disable the Touchflo 3D item in Today settings. Logically, the next step would be to do a hard reset and see if I can then get Mesh to work again on my device but to be honest, Mesh is not critical to me and I don't really want to go through hassle of configuring everything again. Perhaps someone with a similar configuration might be able to prove/disprove this theory?

Hope that helps

Problem with HTC Touch Pro 2

Wed, 23 Sep 2009 12:14:52 Z

Your theory sounds plausible. At this point, we're hoping to see an updated mobile client released that resolves the issue. I don't know when that will be, though. We've not heard anything at all about an update in the pipeline.
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Thu, 24 Sep 2009 18:45:32 Z

Works like a charm thanks alot.

Problem with HTC Touch Pro 2

Sun, 04 Oct 2009 18:41:21 Z

I finally bought a MicroSD card for my TP2 and now Live Mesh Mobile works fine! No problem now.

Problem with HTC Touch Pro 2

Tue, 06 Oct 2009 19:29:06 Z

Just to follow up on my above work-around (of adding a MicroSD card)...
today Mesh Mobile crashed again and would not start.

So, I removed the MicroSD card and re-inserted it again.
Now Mesh Mobile is working fine again.

Problem with HTC Touch Pro 2

Tue, 06 Oct 2009 21:27:07 Z

I wonder why adding a storage card allows it to work....
-steve

Microsoft MVP Windows Live / Windows Live OneCare, Live Mesh, & MS Security Essentials Forums Moderator

Problem with HTC Touch Pro 2

Tue, 20 Oct 2009 16:22:22 Z

The storage card seemed to work for a while -- unfortuantely, it doesn't any longer. I'm back to getting the mobmoe error.

Problem with HTC Touch Pro 2

Tue, 17 Nov 2009 04:49:03 Z

I don't know that this is actually ananswer, but I have a work around that has been doing well all day... If I start PIE and minimize it, I can then start Live Mesh and it logs in/syncs just fine. Once it is logged in and started looking for changes, PIE can be closed.

It has been going well for me all day so far... :)

Running Pocket IE, then running Mesh seems to have allowed me past the crash.

Unfortunately I can't seem to sync any folders. :(

At least there was some progress.

"We're all in it together, kid." - Harry Tuttle, Heating Engineer

Problem with HTC Touch Pro 2

Tue, 17 Nov 2009 13:47:34 Z

Unfortunately, you'll need to wait for a new version of the mobile client, release date unknown, in order to use Live Mesh on the later HTC devices.
-steve

~ Microsoft MVP Windows Live ~ Windows Live OneCare| Live Mesh|MS Security Essentials Forums Moderator ~