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QuestionHow do I restore all items to my phone after a master reset

  • Thursday, October 29, 2009 2:02 PMBRAD7883 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am wondering how to restore items to my phone using msmyphone? I had to do a master reset and was thinking... if I simply tried to synch with the myphone site it will wipe out what I have on the site now because my phone current (after the reset) is blank. I dont want to loose my data on the site.
    Thanks,
    Brad

All Replies

  • Thursday, October 29, 2009 4:28 PMJeff Schoner - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This is a key backup and restore scenario supported by MyPhone. You just need to install MyPhone (or if you're on WM 6.5, it should already be there), enter the same LiveID credentials you used before and sync to restore the saved items to your phone.

    Jeff
  • Thursday, October 29, 2009 5:58 PMBRAD7883 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    So if I try to synch with my phone being empty now it is not going to overwrite the info on the site & make all my contacts & calneder info disappear? It says on the myphone website that the phone is always has priority. I took that to mean it would if I synched while it was empty it could wipe out all of my data saved on the site. Its not a new phone its the same phone just had to be reset.

    Thanks for any help you can lend!

    Brad
  • Thursday, October 29, 2009 6:06 PMLizhong - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    BRAD7883,

    After you hard-reset your phone, it's a new phone to the server. So use the same Live ID and do a sync, you will get your saved items back. If after the sync, you manually deleted everything in your phone and sync'ed again, that would wipe out your data on the web. They're different scenarios.

    Thanks,

    Lizhong
  • Thursday, October 29, 2009 10:08 PMMing Xu - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    One thing you might notice is that if you were syncing some folders where default windows mobile files exists, e.g. "My Pictures" folder containing a few default sample picture files, then you might have duplicates after you sync.
  • Saturday, November 07, 2009 7:14 AMFriar Tuck 3M Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    As of today I can relate my experience with restoring data using Windows MyPhone. My T-Mobile Dash (Windows Mobile 6) kept crashing so I did the equivalent of a hard reset. THE DOWNLOAD I downloaded MyPhone after having had to search for the right page. It's not with the Windows Mobile downloads I could access on my default bookmarks. The download was done while traveling on the freeway (I wasn't driving) and may have taken 20 minutes to the end of installation. THE RESTORATION Not seeing an option for restoring data, I went ahead and pressed "Synch". It began a long arduous journey to uploading all the changes. About 15 minutes later it began to download all the missing files. I have numerous pictures and ringtones, and this is not a 3G phone. Towards the end of 30 to 45 minutes, I noticed there was a hardly any memory left on my phone. There is a little notice that invites us to use the phone while the Synch runs in the backround, but I wouldn't advise it on older phones. I ended up with an error msg. To be on the safe side I deleted MyPhone, redownloaded, installed and synched again. The same process took about 45 minutes. I got a message that said it couldn't download all my files but would try again next synch. I synched again and got the same message. I don't know what files are missing but I'm happy to have so many I work with restored. It's a real pain having to replace them by memory. Tasks is an especially risky database to risk forgetting. Having that restored is a big plus.
  • Saturday, November 07, 2009 7:25 AMFriar Tuck 3M Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    BTW: I recommend that you PLUG YOUR PHONE IN when you restore your data. It can be a HUGE battery drain.