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Proposed AnswerPhone Replacement - Sync Order

  • Wednesday, November 04, 2009 7:39 PMshelber Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I just activated my new HTC, which was simply replaced due to a mechanical malfuntion of my old one.  Last week I set up 'My Phone' to back up my text messages, pics, etc.  Now that I have the new phone, I am afraid to set up the My Phone servie for fear it will sync from my new phone and wipe everything out  that I have saved in 'My Phone' . 

    How do I direct it as to which data I want because what I am looking to do is put the stuff from 'My Phone' back on to my newly activated phone?

    Thanks so much
     

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  • Wednesday, November 04, 2009 7:51 PMPaul Selvaraj Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Shelber,

    Thanks for using "My Phone" Service. If the sync was successful with the previous phone, the contents get saved in the cloud. If you sync with the new phone using the same credentials, the old data will not be wiped from the cloud and will be synced to your new phone from the cloud. 

    All the data will be synced to the new phone based on the sync options set on your new phone.

    Thanks,
    Paul.