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Proposed AnswerArchive problems... ironic

  • Tuesday, November 03, 2009 10:25 PMdcott22 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    I have been a part of this service for quite some time now, and was there for the official launch. I started to archive text messages as soon as the feature became available.. Now I am UNABLE to retrieve, access, modify, delete, or do anything with them. I always end up with an error telling me that the service is unavailable. It's been like this since I archived messages for the first time. I am able to synchronize with my phone perfectly, and access ANY other information on the 'My Phone' portal. Note that archived text messages is the only malfunctioning feature for me.
     

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  • Wednesday, November 04, 2009 1:41 AMRichie Weldon - MSFTModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi dcott22,

    Thank you for using Microsoft My Phone!  I'm sorry to hear that you're having trouble accessing your archived items.  We're aware of this issue and hope to implement a fix soon.  There is another thread that addresses this issue a bit more: http://social.microsoft.com/Forums/en-US/MyPhone/thread/3409bd0e-0315-44ee-bfee-15f3054ae335

    Richie Weldon