My Phone Service
Address questions, concerns and capture feedback on Microsoft My Phone service.
Announcements
My Phone application will not sync SMS from certain phones
Ashish-MSFTMSFTWednesday, March 04, 2009 1:07 AMThere are certain Windows Mobile phones which use custom SMS applications which store data in a format and store not expected by the service. My Phone service will not sync SMS from these phones. For example if you use My Phone service on Palm Treo 800 on Windows Mobile 6.1, Palm 750 on Windows Mobile 6.0, you will not see your SMS synced to the online account even if that setting is enabled in the application.Welcome to My Phone service forum
Ashish-MSFTMSFTFriday, February 13, 2009 2:21 AMWelcome to the Microsoft My Phone service forum, where you can ask questions and give answers to other My Phone service users, share your experiences with the product team, or tell us what might be on your wish list for a future release.
Looking for announcements? Read the My Phone blog.
Looking for quick service updates: Subscribe to My Phone tweets
Forum guidelines
Start your threads with informative subject lines. For example, “Tips & tricks: Easy way to change the sync schedule” or “Wish list: Make My Phone service …..”:
· Bug: Let us know if you find an issue.
· Help: Get assistance from fellow users.
· Tips & tricks: Share the cool ways you’re using My Phone service.
· Wish list: Use this to share a fresh idea with our product team.
When you get a helpful answer from a community member, please vote it as helpful or propose it as the answer. This will help other community members get quick answers to the same question.
If you are reporting issues, be sure to include enough details so that we can try to reproduce it. It helps if you provide your Phone make, language, and the mobile operator for the data plan service.
Play nice. Please, no spam, no flaming, no trolling, and stay on topic. But you knew that already.
Filtering and SortingUse these options to narrow down the question and discussion list.
- 017

Premium Service
Rowder 2 hours 9 minutes ago - 017

My Phone service will not sync. Website says I need an update. I go to my phone and I don't know what happens
heidi428 8 hours 30 minutes ago - 6172

How do I restore all items to my phone after a master reset
BRAD7883 Thursday, October 29, 2009 2:02 PM - 4879

Myphone is about to be thrown into the garbage!!!!!!!!!!!!!!!!!!!!!!!!!!!! Sync'd 637 contacts to my phone, I only had 165 to begin with.
bennyj504 Saturday, July 04, 2009 4:11 PM - 021

Duplicate contacts on myphone site able to be selected, but no options what to do with them.
J Cleveland 10 hours 1 minutes ago - 287

MyPhone stops synchronizing completely and stops responding if I elect to sync with Favorites
PhiL PHiL Friday, October 30, 2009 12:44 AM - 164

Installation of My Phone causes SMS / MMS issue
Jchiz Wednesday, November 04, 2009 11:39 PM - 034

Myphone options
polirama 19 hours 33 minutes ago - 8199

Archive On My Phone Website Unavailable
Erikdrakon Thursday, October 22, 2009 10:23 PM - 8271

Archive not avialbe
traherom Tuesday, October 13, 2009 5:20 PM - 137

Getting "installation unsuccessful" error on my AT&T Tilt (HTC 8925)
sashen Thursday, November 05, 2009 10:58 PM - 191254

Restored SMS messages are out of order
csonera Saturday, June 13, 2009 3:28 PM - 236

Treo 850 did not sync
CamMan68 Thursday, November 05, 2009 9:36 PM - 030

My Documents folders all messed up after sync with MyPhone !!!
Gutte42 Friday, November 06, 2009 2:15 PM - 150

How do I send the information on my My Phone account to my new smart phone??
jadedexpressions Friday, November 06, 2009 1:33 AM - 137

can`t authenticate on mobile networks but works on wifi
eveerapen Thursday, November 05, 2009 9:11 PM - 140

sync
Gman10 Thursday, November 05, 2009 10:13 PM - 276

how can i upload contacts from my pc to myphone?
snowtracks Wednesday, November 04, 2009 9:35 PM - 044

After DST: All restored appointments off by -1 hour, causing duplicates
signothefish Thursday, November 05, 2009 4:34 PM - 378

Where's my Document folders after My Phone Service syncs?!
Smoke.007 Wednesday, November 04, 2009 5:19 AM

