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Outlook 2010 can't get custom tool box

Vraag Outlook 2010 can't get custom tool box

  • Wednesday, May 02, 2012 4:21 PM
     
     
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    Hi,

    When I go into MS Outlook to design a form, I click on the toolbox and when I right click, I can't get to the custom controls to open. 

    What do I need to do to get this function.  My co-worker has that capability, and we've checked every setting.

    Please advise.  Any information is greatly appreciated

    Aces

    Antoinette Sachetta

    • Moved by Bob_BaoMVP Thursday, May 03, 2012 6:00 AM (From:Outlook for Developers)
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  • Thursday, May 03, 2012 5:52 AM
     
     
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    Hi Aces0730,

    Thanks for posting in the MSDN Forum.

    Your issue is an end-user issue. I would recommend you post it in the http://answers.microsoft.com/en-us/office/forum/outlook for better support.

    By the way, do you pay attention to the ribbon button "Control ToolBox"?

    Have a good day,

    Tom

    Tom Xu [MSFT]
    MSDN Community Support | Feedback to us


    • Edited by Tom_Xu_WX Thursday, May 03, 2012 5:55 AM
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  • Friday, May 04, 2012 1:09 PM
     
     
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    Hi,

    I figured out the problem, for the custom controls in the control toolbox

    Go into options, Trust Center, Trust Center Settings, Privacy Options, and uncheck "Download a File Periodically That Helps Determine System Problems and uncheck "Sign up for the for the Customer Improvement Program"

    I don't know why this worked, but when I tried it, I was able to click on the control toolbox, open it up, and right click inside the toolbox and get custom controls.  

    Aces

    Antoinette Sachetta