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Virus and spyware monitoring Keeps shutting off.

    Question

  • My  Virus and spyware monitoring Keeps shutting off and going red and then I get a box that says my service excutable has stopped working. I keep clicking the check on line for repair amd turning my spyware back on but 5 minutes later it does it all again. I have ran the fix and nothing then I uninstalled and reinstalled and still nothing. I currently TRYING to use the onecare support but no answer yet. I have bought this so is there an actual Phone number that member can use or are we just stuck with e-mail? Or better yet does ANYONE have any ideas?
    This is driving me crazy I'd pull my hair out if I had any left.  lol
    • Moved by Stephen BootsMVP, Moderator Monday, February 09, 2009 6:07 PM (Moved from Windows Live OneCare General to Windows Live OneCare Anti-Virus)
    Sunday, February 08, 2009 1:21 AM

Answers

  • Hello Aaron, send an e-mail with One Care in the subject line to jrap107@msn.com and I will help you contact support.
    Jim
    • Marked as answer by JimR1Moderator Sunday, February 08, 2009 1:37 PM
    Sunday, February 08, 2009 2:07 AM
    Moderator

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