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"This copy of Windows is not genuine" after Anytime Upgrade

    Question

  • I have a HP DV7 laptop, that came with Vista Home Premium. I pre-ordered the Windows 7 Home Premium upgrade, and installed that when it came. About a week after installing Home Premium, I did an Anytime Upgrade to Ultimate. This was about 2 months ago, and now I get the message that my copy of Windows is not Genuine. Can anyone help me with making this genuine without having to buy Ultimate again?
    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {B0BF5C7E-1989-401B-8BA3-6C946348C730}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Publisher 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\RGAVIN\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B0BF5C7E-1989-401B-8BA3-6C946348C730}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-2344033611-3817201372-2116884367</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="4"/><Date>20081223000000.000000+000</Date></BIOS><HWID>1DD53107018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>99FE3F8B823426A</Val><Hash>ElFmMWx33sXJCuCZr8sonN0SMqg=</Hash><Pid>81613-309-5723013-62840</Pid><PidType>10</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>793B1475A34DF16</Val><Hash>oRGtzYDM+ihGEx+LiguEJZhuN5s=</Hash><Pid>81602-907-7076895-68695</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-2992009
    Installation ID: 020420881015423085541926171586504115227262057532627441
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 4
    Trusted time: 11/27/2009 9:47:24 PM

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAonak1FEeen/IJxiKJEN8OdabdkhetAJUXFNGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC HPQOEM SLIC-MPC
      FACP HP     VADER   
      HPET HPQOEM SLIC-MPC
      BOOT HPQOEM SLIC-MPC
      MCFG HPQOEM SLIC-MPC
      DMAR       
      SSDT PmRef CpuPm
      ASF! HPQOEM SLIC-MPC
      SLIC HPQOEM SLIC-MPC
      SSDT PmRef CpuPm


    • Moved by Carey FrischMVP Friday, November 27, 2009 10:43 PM Moved to relevant category (From:Windows 7 Installation, Setup, and Deployment)
    • Edited by rygavs Saturday, November 28, 2009 2:49 AM
    Friday, November 27, 2009 9:09 PM

Answers

  • Hello rygavs,

      There is a few things in your post that doesn't make sense.  So first I will provide some back information, explain my confusion with your post and then we'll see about unraveling your issue.


    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with a Certain type of Product Key called OEM SLP 

     This key is geared to only work with the special instructions found only on that Manufacturer's hardware. So when your Vista Home Premium was originally installed on your computer, using the OEM SLP key (at the factory), Vista looks at the motherboard and sees the special instructions in the Bios and Self-Activates. (that's why you did not need to Activate your computer after you brought it home). All computers from that manufacturer with the same version of Windows with have the same OEM SLP key.

      The problem is that your HP Pavilion dv7 Notebook PC is currently using a Windows 7 Ultimate OEM SLP key.  The only way to get a Windows 7 Ultimate OEM SLP key would be to buy a computer that came pre-installed with Windows 7 Ultimate.  

      Lastly, the OEM SLP key being used in your computer is the Lenovo key that was leaked to the internet before Windows 7 was released and Lenovo sold no computers using that OEM SLP key.


      If you bought this Anytime Upgrade from a Non-Microsoft source, please contact the person or company that sold you the Anytime Upgrade and demand the Genuine Microsoft Software, that you paided for. Or at the very least, a full refund. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy 

      If you bought this Anytime Upgrade thru Microsoft, it is extremely unlikely that a blocked OEM SLP key would be sold and I recommend double checking the email that the Anytime Upgrade Product key came in and confirm you are using the correct Key.  If you still believe this key came in your Anytime Upgrade, purchased from Microsoft, please see the Anytime Upgrade FAQ "How do I return an Upgrade" http://www.microsoft.com/windows/windows-vista/get/anytime-upgrade-faq.aspx.

    Thank you,
    Darin MS



     

    Monday, November 30, 2009 10:54 PM

All replies

  • To help us analyze and troubleshoot a non-genuine notification issue you may be experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool

    Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post, along with your question.

    Thank you!


    Carey Frisch
    Friday, November 27, 2009 10:51 PM
  • Hello rygavs,

      There is a few things in your post that doesn't make sense.  So first I will provide some back information, explain my confusion with your post and then we'll see about unraveling your issue.


    Computers, which are built by large manufactures that come with Windows Pre-Installed, come with a Certain type of Product Key called OEM SLP 

     This key is geared to only work with the special instructions found only on that Manufacturer's hardware. So when your Vista Home Premium was originally installed on your computer, using the OEM SLP key (at the factory), Vista looks at the motherboard and sees the special instructions in the Bios and Self-Activates. (that's why you did not need to Activate your computer after you brought it home). All computers from that manufacturer with the same version of Windows with have the same OEM SLP key.

      The problem is that your HP Pavilion dv7 Notebook PC is currently using a Windows 7 Ultimate OEM SLP key.  The only way to get a Windows 7 Ultimate OEM SLP key would be to buy a computer that came pre-installed with Windows 7 Ultimate.  

      Lastly, the OEM SLP key being used in your computer is the Lenovo key that was leaked to the internet before Windows 7 was released and Lenovo sold no computers using that OEM SLP key.


      If you bought this Anytime Upgrade from a Non-Microsoft source, please contact the person or company that sold you the Anytime Upgrade and demand the Genuine Microsoft Software, that you paided for. Or at the very least, a full refund. I also encourage you to submit a Piracy Report at http://microsoft.com/piracy 

      If you bought this Anytime Upgrade thru Microsoft, it is extremely unlikely that a blocked OEM SLP key would be sold and I recommend double checking the email that the Anytime Upgrade Product key came in and confirm you are using the correct Key.  If you still believe this key came in your Anytime Upgrade, purchased from Microsoft, please see the Anytime Upgrade FAQ "How do I return an Upgrade" http://www.microsoft.com/windows/windows-vista/get/anytime-upgrade-faq.aspx.

    Thank you,
    Darin MS



     

    Monday, November 30, 2009 10:54 PM
  • i received this information in my hotmail inbox. my problem is that i forgot to register my gateway laptop when i purchased it. and now i am bothered by the windows not genuine information. i get it as i am booting up and constant reminders popping up while using my system. i was going to register it but when i flipped over my laptop the numbers are badly smudged. then i get a message from ms that tells me there was a time limit of six months to do this. what a rip off. i paid almost a grand for this thing, i expect it to have all the ducks in a row. i had a toshiba laptop i purchased a year and a half ago but i sat on it and cracked the screen i was told it would be a thousand dollars to repair it even though i found screens on the internet for like two hundred dollars. i dont know which is the most logical way to go. have the screen repaired(hopefully it just unplugs and a few screws) or maybe install the windows vista(which i loved) onto this gateway. i dont know if they are compatible????

    Help,john

    Wednesday, May 30, 2012 4:46 PM
  • please read and follow the first sticky at the top of the forum labeled Please read before posting. you will get much better results.
    Wednesday, May 30, 2012 5:17 PM
  • "johnhowlandwood" wrote in message news:a60e405a-37b8-44c1-9d61-2092686adde9...

    i received this information in my hotmail inbox. my problem is that i forgot to register my gateway laptop when i purchased it. and now i am bothered by the windows not genuine information. i get it as i am booting up and constant reminders popping up while using my system. i was going to register it but when i flipped over my laptop the numbers are badly smudged. then i get a message from ms that tells me there was a time limit of six months to do this. what a rip off. i paid almost a grand for this thing, i expect it to have all the ducks in a row. i had a toshiba laptop i purchased a year and a half ago but i sat on it and cracked the screen i was told it would be a thousand dollars to repair it even though i found screens on the internet for like two hundred dollars. i dont know which is the most logical way to go. have the screen repaired(hopefully it just unplugs and a few screws) or maybe install the windows vista(which i loved) onto this gateway. i dont know if they are compatible????

    Help,john

     
    MS does NOT send non-genuine notifications by email - it can't, because it has no way to connect a Key to an email address.
     
    Please start a NEW thread of your own, and post an MGADiag report. This will allow us to confirm or deny the allegation.
     
     
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, May 30, 2012 5:29 PM
  • Please do not resurrect old threads.

    If you have an issue or question, please create your own thread for your own issue.

    <Thread Locked>


    Darin MS

    Wednesday, May 30, 2012 7:09 PM