none
Dashboard won't start.

    Question

  • Hi

    I have a problem with my Windows Home Server 2011. The problem is that the Dashboard won’t start. I think the problem started with the Update Rollup 2. I get the following i the Event Viewer – Application:

     

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1026</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-24T13:40:46.000000000Z" />

    <EventRecordID>1962814</EventRecordID>

    <Channel>Application</Channel>

    <Computer>WHS</Computer>

    <Security />

    </System>

    <EventData>

    <Data>Application: Dashboard.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.TypeInitializationException Stack: at Microsoft.WindowsServerSolutions.Common.UI.ProductUtils.InitializeLogging(Boolean) at Microsoft.WindowsServerSolutions.Common.UI.ProductUtils.InitializeWinFormApplication(Boolean, Boolean, System.String, Boolean, Microsoft.WindowsServerSolutions.Common.RestoreErrorCode ByRef, Boolean ByRef) at Microsoft.WindowsServerSolutions.Dashboard.Program.IsDashboardAlreadyRunning(Boolean ByRef) at Microsoft.WindowsServerSolutions.Dashboard.Program.Main()</Data>

    </EventData>

    </Event>

     

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-02-24T13:40:46.000000000Z" />

    <EventRecordID>1962815</EventRecordID>

    <Channel>Application</Channel>

    <Computer>WHS</Computer>

    <Security />

    </System>

    <EventData>

    <Data>Dashboard.exe</Data>

    <Data>6.1.8800.16395</Data>

    <Data>4f0f3073</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.1.7601.17651</Data>

    <Data>4e21213c</Data>

    <Data>e0434352</Data>

    <Data>000000000000cacd</Data>

    <Data>1c68</Data>

    <Data>01ccf2f9e964d5ea</Data>

    <Data>C:\Program Files\Windows Server\Bin\Dashboard.exe</Data>

    <Data>C:\Windows\system32\KERNELBASE.dll</Data>

    <Data>2762eb25-5eed-11e1-94e4-1cbdb9ddde76</Data>

    </EventData>

    </Event>

     


    Mikael Karlsson

    Friday, February 24, 2012 1:52 PM

Answers

  • I went to the connect forum and they recommended that I reinstall .NET Framework 4.  That fixed it, but it turns out you need to do the re-install in a specific order.  Here is how I fixed it.

    1.  Turn off the auto update and set it to only download and install updates if I approve.

    2.  Uninstall .NET Framework 4 Extender and .NET Framework 4 Client in that order.  Reboot the server after each uninstall.

    3.  Have Windows Udate find updates.  There should be a single update, .NET Framework 4 Client.  Approve the installation of the software.

    4.  Reboot server upon completion and start Dashboard to test the install.

    5.  Have Windows Update find updates.  There should be 8 .NET Framework updates.  Unslecte all of them, then select the first one.  Approve the installation of the update.  Once the update is installed, reboot whether is is needed or not.  Then start Dashboard to ensure it still work.

    6.  Install each update one at a time.  When I tried to install 2 or more at once, Dashboard broke.

    7.  After all 8 updates are installed, change Wiindos Update back to automatic.

    This worked for me, your milage may vary.  :-)

    • Proposed as answer by Lostinhere Thursday, March 01, 2012 12:01 PM
    • Marked as answer by Mikael O Karlsson Monday, March 05, 2012 12:42 PM
    Thursday, March 01, 2012 11:58 AM

All replies

  • Mikael, Can you try to install the latest windows update and try it again?
    Saturday, February 25, 2012 12:19 PM
  • I am having the same issue.  I cannot launch the Dashboard either from the client or from the server desktop.  The The update associated with KB2600217 will not install on the server.  I get install error 634.  I can access the shared folders and run backups manually.
    Sunday, February 26, 2012 6:05 PM
  • Hi Mikael

    I suggest you to submit a bug on Microsoft Connect forum.

    Link: https://connect.microsoft.com/ 

    You can get help from the engineer via Connect forum, also you can upload you logs to the product team.

    I believe your problem will be resolved soon.

    Monday, February 27, 2012 1:53 AM
  • I went to the connect forum and they recommended that I reinstall .NET Framework 4.  That fixed it, but it turns out you need to do the re-install in a specific order.  Here is how I fixed it.

    1.  Turn off the auto update and set it to only download and install updates if I approve.

    2.  Uninstall .NET Framework 4 Extender and .NET Framework 4 Client in that order.  Reboot the server after each uninstall.

    3.  Have Windows Udate find updates.  There should be a single update, .NET Framework 4 Client.  Approve the installation of the software.

    4.  Reboot server upon completion and start Dashboard to test the install.

    5.  Have Windows Update find updates.  There should be 8 .NET Framework updates.  Unslecte all of them, then select the first one.  Approve the installation of the update.  Once the update is installed, reboot whether is is needed or not.  Then start Dashboard to ensure it still work.

    6.  Install each update one at a time.  When I tried to install 2 or more at once, Dashboard broke.

    7.  After all 8 updates are installed, change Wiindos Update back to automatic.

    This worked for me, your milage may vary.  :-)

    • Proposed as answer by Lostinhere Thursday, March 01, 2012 12:01 PM
    • Marked as answer by Mikael O Karlsson Monday, March 05, 2012 12:42 PM
    Thursday, March 01, 2012 11:58 AM
  • I went to the connect forum and they recommended that I reinstall .NET Framework 4.  That fixed it, but it turns out you need to do the re-install in a specific order.  Here is how I fixed it.

    1.  Turn off the auto update and set it to only download and install updates if I approve.

    2.  Uninstall .NET Framework 4 Extender and .NET Framework 4 Client in that order.  Reboot the server after each uninstall.

    3.  Have Windows Udate find updates.  There should be a single update, .NET Framework 4 Client.  Approve the installation of the software.

    4.  Reboot server upon completion and start Dashboard to test the install.

    5.  Have Windows Update find updates.  There should be 8 .NET Framework updates.  Unslecte all of them, then select the first one.  Approve the installation of the update.  Once the update is installed, reboot whether is is needed or not.  Then start Dashboard to ensure it still work.

    6.  Install each update one at a time.  When I tried to install 2 or more at once, Dashboard broke.

    7.  After all 8 updates are installed, change Wiindos Update back to automatic.

    This worked for me, your milage may vary.  :-)




    Thanks.
    Your solution worked for me to.

    But the question is what happens the next time there are two or more .NET patches in Windows Update if I set it back to Automatic. I think I will leave it at Download Only.


    Mikael Karlsson

    Monday, March 05, 2012 12:42 PM