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Uninstalling Speech Server 2007 Beta errors, uninstall fails

    Question

  • Here are the logs associated with the failed uninstall:

    === Logging started at: 12:45:20 PM Tuesday, July 07, 2009 Build: 2.0.60717.46 Calling process: C:\Program Files\Microsoft Speech Server\setup\setup.exe === The current user is DPWSQL60A\Administrator. Computer name: SPEECH01A OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
    [12:45:20 PM Info] Command Line: C:\Program Files\Microsoft Speech Server\setup\setup.exe /SetupXML C:\Program Files\Microsoft Speech Server\setup\setup_64.xml
    [12:45:20 PM Info] Language: 1033
    [12:45:20 PM Info] Current version of msi.dll is: 3.1 build: 4000 platform: 2
    [12:45:20 PM Info] Raw module path: C:\Program Files\Microsoft Speech Server\setup\setup.exe
    [12:45:20 PM Info] Universal module path: C:\Program Files\Microsoft Speech Server\setup\setup.exe === Logging stopped: 12:45:20 PM Tuesday, July 07, 2009 === === Logging started at: 12:45:21 PM Tuesday, July 07, 2009 Build: 2.0.60717.46 Calling process: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EBZ38366.tmp\Setup.exe === The current user is DPWSQL60A\Administrator. Computer name: DPWSQL60A OS Version: 5.2 Build: 3790 Service Pack: 2.0 Suite: 274 Product Type: 3
    [12:45:21 PM Info] Command Line: C:\Program Files\Microsoft Speech Server\setup\setup.exe /Relaunch /RunningFromTemp /SetupXML C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\EBZ38366.tmp\setup_64.xml
    [12:45:21 PM Info] Language: 1033
    [12:45:21 PM Info]
    [12:45:36 PM Info] Product code: {67C1EE64-0328-4FDD-8601-C9DCB97B0A6F}
    [12:45:36 PM Info] Product name: Microsoft Speech Server 2007 Beta Enterprise Edition
    [12:45:36 PM Info] Product PIDSKU: BR9-00001
    [12:45:36 PM Info] Product Code (MPC): 74986
    [12:45:36 PM Info] OEMID:
    [12:45:36 PM Info] Product is already installed.
    [12:45:36 PM Info] Successfully opened Msi package: C:\WINDOWS\Installer\2a4db3.msi
    [12:45:37 PM Info] Initializing Component Updater ...
    [12:45:37 PM Info] Initialized Component Updater
    [12:45:37 PM Info] Detecting platform component: Microsoft .Net Framework 2.0
    [12:45:37 PM Info] The minimum required version is: 2.0.50727
    [12:45:37 PM Info] The currently installed version is: 1.1.4322
    [12:45:37 PM Info] The minimum required version is: 2.0.50727
    [12:45:37 PM Info] The currently installed version is: 2.0.50727
    [12:45:37 PM Info] The minimum required version is: 2.0.50727.42
    [12:45:37 PM Info] The currently installed version is: 2.0.50727.91
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: ASP.NET 2.0
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Supported Edition of Microsoft Visual Studio 2005
    [12:45:37 PM Info] The minimum required version is: 8.0.50727.42
    [12:45:37 PM Info] The currently installed version is: 8.0.50727.42
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Internet Information Services
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Hotfix for Microsoft .NET Framework 2.0 (x64) (KB917833) on Microsoft .NET Framework 2.0 (x64)
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: ASP.NET 2.0 Web Extensions Enabled For IIS
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Message Queuing
    [12:45:37 PM Info] The minimum required version is: 3.0.0000.0000
    [12:45:37 PM Info] The currently installed version is: 5.2.1915
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: MSXML 6.0.3883.0 or higher
    [12:45:37 PM Info] The minimum required version is: 6.0.3883.0000
    [12:45:37 PM Info] The currently installed version is: 6.0.3883.0
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation(Complete Install)
    [12:45:37 PM Info] C:\Program Files (x86)\Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation\x86\WDE.dll
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] C:\Program Files (x86)\Microsoft Visual Studio 2005 Extensions for Windows Workflow Foundation\Microsoft.Workflow.VSDesigner.dll
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Internet Explorer 6.0 Service Pack 1
    [12:45:37 PM Info] The minimum required version is: 6.0.2800.1106
    [12:45:37 PM Info] The currently installed version is: 6.0.3790.3959
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: .NET 3.0 with WinFX Runtime Components 3.0.4203.1 or Higher
    [12:45:37 PM Info] The minimum required version is: 3.0.4203.1
    [12:45:37 PM Info] The currently installed version is: 3.0.4203.1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Telephony Interface Manager
    [12:45:37 PM Info] Component is not installed.
    [12:45:37 PM Info] Detecting platform component: Microsoft Document Explorer 2005
    [12:45:37 PM Info] The minimum required version is: 0
    [12:45:37 PM Info] The currently installed version is: 1
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] Detecting platform component: Supported Windows Server Operating System
    [12:45:37 PM Info] Component already installed.
    [12:45:37 PM Info] No updates were found on the SUS server to download.
    [12:46:18 PM Info] MSI command line: REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Speech Server\" MSS=1 FILESINUSEERROR=""
    [12:46:18 PM Info] MSI command line is REMOVE=ALL INSTALLDIR="C:\Program Files\Microsoft Speech Server\" MSS=1 FILESINUSEERROR=""
    [12:46:18 PM Info] Action 12:46:18: AppSearch. Searching for installed applications
    [12:46:18 PM Info] Action 12:46:18: LaunchConditions. Evaluating launch conditions
    [12:46:18 PM Info] Action 12:46:18: FindRelatedProducts. Searching for related applications
    [12:46:18 PM Info] Action 12:46:18: CostInitialize. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: FileCost. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: CostFinalize. Computing space requirements
    [12:46:18 PM Info] Action 12:46:18: MigrateFeatureStates. Migrating feature states from related applications
    [12:46:18 PM Info] Action 12:46:18: InstallValidate. Validating install
    [12:46:22 PM Info] Action 12:46:22: GenerateScript. Generating script operations for action:
    [12:46:22 PM Info] Action 12:46:22: AllocateRegistrySpace. Allocating registry space
    [12:46:22 PM Info] Action 12:46:22: ProcessComponents. Updating component registration
    [12:46:22 PM Info] Action 12:46:22: UnpublishComponents. Unpublishing Qualified Components
    [12:46:22 PM Info] Action 12:46:22: MsiUnpublishAssemblies. Unpublishing assembly information
    [12:46:22 PM Info] Action 12:46:22: UnpublishFeatures. Unpublishing Product Features
    [12:46:22 PM Info] Action 12:46:22: StopServices. Stopping services
    [12:46:52 PM Info] Action 12:46:52: DeleteServices. Deleting services
    [12:46:52 PM Info] Action 12:46:52: UnregisterTypeLibraries. Unregistering type libraries
    [12:46:52 PM Info] Action 12:46:52: RemoveRegistryValues. Removing system registry values
    [12:46:53 PM Info] Action 12:46:53: RemoveShortcuts. Removing shortcuts
    [12:46:53 PM Info] Action 12:46:53: RemoveEnvironmentStrings. Updating environment strings
    [12:46:53 PM Info] Action 12:46:53: RemoveFiles. Removing files
    [12:46:53 PM Info] Action 12:46:53: RemoveFolders. Removing folders
    [12:46:53 PM Info] Action 12:46:53: CreateFolders. Creating folders
    [12:46:53 PM Info] Action 12:46:53: InstallFiles. Copying new files
    [12:46:53 PM Info] Action 12:46:53: ConfigureIIs. Configuring IIS
    [12:46:53 PM Info] Action 12:46:53: StartMetabaseTransaction. Starting IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: RollbackMetabaseTransaction. Rolling back IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: CommitMetabaseTransaction. Committing IIS Metabase Transaction
    [12:46:53 PM Info] Action 12:46:53: WriteMetabaseChanges. Installing Metabase Keys and Values
    [12:46:53 PM Info] Action 12:46:53: CreateShortcuts. Creating shortcuts
    [12:46:53 PM Info] Action 12:46:53: RegisterClassInfo. Registering Class servers
    [12:46:53 PM Info] Action 12:46:53: RegisterComPlus. Registering COM+ Applications and Components
    [12:46:53 PM Info] Action 12:46:53: WriteRegistryValues. Writing system registry values
    [12:46:53 PM Info] Action 12:46:53: WriteEnvironmentStrings. Updating environment strings
    [12:46:53 PM Info] Action 12:46:53: RegisterTypeLibraries. Registering type libraries
    [12:46:53 PM Info] Action 12:46:53: InstallServices. Installing new services
    [12:46:53 PM Info] Action 12:46:53: StartServices. Starting services
    [12:46:53 PM Info] Action 12:46:53: RegisterUser. Registering user
    [12:46:53 PM Info] Action 12:46:53: RegisterProduct. Registering product
    [12:46:53 PM Info] Action 12:46:53: MsiPublishAssemblies. Publishing assembly information
    [12:46:53 PM Info] Action 12:46:53: PublishFeatures. Publishing Product Features
    [12:46:53 PM Info] Action 12:46:53: PublishProduct. Publishing product information
    [12:46:53 PM Info] Action 12:46:53: ProcessComponents. Updating component registration
    [12:46:54 PM Info] Action 12:46:54: MsiUnpublishAssemblies. Unpublishing assembly information
    [12:46:54 PM Info] Action 12:46:54: UnpublishFeatures. Unpublishing Product Features
    [12:46:54 PM Info] Action 12:46:54: StopServices. Stopping services
    [12:47:09 PM Info] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
    [12:47:13 PM Info] Showing MessageBox with text: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Return Code: 1
    [12:47:13 PM Info] Action 12:47:13: Rollback. Rolling back action:
    [12:47:29 PM Info] Detailed Log information for product C:\WINDOWS\Installer\2a4db3.msi is available at DetailedLog
    [12:47:29 PM Info] MSI installation returned 1603 - Fatal error during installation.
    [12:47:29 PM Error] Error 0 occurred during MSI installation.
    [12:47:29 PM Error] Action 12:46:54: UninstallPerfMonCounters.1.
    [12:47:29 PM Error] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. === Logging stopped: 12:51:59 PM Tuesday, July 07, 2009 ===
    detailed log:


    2008 - Guru
    Tuesday, July 07, 2009 6:03 PM