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Windows 7 Activation Problem - slmgr.vbs missing?

    Question

  • The company i work for has recently had issues where genuine, Activated copies of windows 7 running on closed networks (no internet access) have started to come up stating that "The Copy of Windows has fialed Genuine Validation. To get all Windows updates and downloads reserved exclusively for genuine Windows, you must validate your copof Windows now.".   Here is a link to the error screen that is showing on our systems.

    http://lumisonix.co.uk/images/misc/ScreenShot001.JPG

     Each of our systems has been built and installed in house and each machine has its own COA stuck to the case.   We have had a similar issue with our systems running Vista and also my ovn Dell laptop did it a few times and Microsoft were unable to find a solution when asked about it.

    The systems were built by us in house and supplied to our clients  for use in digital signage delivery.   I have tried stopping and re running the commands to reactivate as laid out on here but they have failed.  here is the output of the MGA diagnostics

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-M8JX4-V67CB-3Q24W
    Windows Product Key Hash: jicUBfGqWpxFiR1mBVRLZyXrENw=
    Windows Product ID: 00371-OEM-9044387-15599
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {F3D7C6DA-5121-4E30-A5F0-8CDA5191195A}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F3D7C6DA-5121-4E30-A5F0-8CDA5191195A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q24W</PKey><PID>00371-OEM-9044387-15599</PID><PIDType>3</PIDType><SID>S-1-5-21-2162159365-3329854624-898564975</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0602   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090804000000.000000+000</Date></BIOS><HWID>ABB90600018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1333, 5) (null): The system cannot find the file specified.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:26:2011 19:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAAABgABAAEAAAACAAAAAQABAAEA6GE2QIwmRrxoZYQ0HIi8ICbt2NJiPc7YTOxGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   A_M_I_  OEMAPIC
      FACP   A_M_I_  OEMFACP
      HPET   A_M_I_  OEMHPET
      MCFG   A_M_I_  OEMMCFG
      OEMB   A_M_I_  AMI_OEM
      OSFR   A_M_I_  OEMOSFR
      SSDT   DpgPmm  CpuPm

     

    Thursday, June 09, 2011 6:21 PM

Answers

  • It appears that your Windows 7's Licensing Store may be corrupted. Below are two sets of steps. The first set will attempt to restet the Store and if that doesn't work, the next will recreate the Store.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows
    2) Type: net stop slsvc (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter Product Key from the COA sticker (located on the side of bottom of the computer) and the Activate (use the Activate by Phone method)


    Carey Frisch
    • Marked as answer by lumisonix Friday, June 10, 2011 8:20 AM
    Thursday, June 09, 2011 9:53 PM

All replies

  • It appears that your Windows 7's Licensing Store may be corrupted. Below are two sets of steps. The first set will attempt to restet the Store and if that doesn't work, the next will recreate the Store.

    1) Click the option that launches an Internet Browser
    2) Type: %windir%\system32 into the address field
    3) Find the file cmd.exe
    4) Right-click on cmd.exe and select Run as Administrator
    5) Type: cscript %windir%\System32\slmgr.vbs /ilc %windir%\System32\licensing\ppdlic\Security-Licensing-SLC-ppdlic.xrm-ms
    6) Hit the Enter key
    7) Reboot twice

    1) Return to the cmd windows
    2) Type: net stop slsvc (it may ask you if you are sure, select yes)
    3) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
    4) Type: rename tokens.dat tokens.bar
    5) Type: cd %windir%\system32
    6) Type: net start slsvc
    7) Type: cscript slmgr.vbs -rilc (It may take a long time for this to complete, please be patient)
    8) Reboot Twice
    9) You may be required to enter Product Key from the COA sticker (located on the side of bottom of the computer) and the Activate (use the Activate by Phone method)


    Carey Frisch
    • Marked as answer by lumisonix Friday, June 10, 2011 8:20 AM
    Thursday, June 09, 2011 9:53 PM
  • Thnaks for this - it solved the issue on one of our systems and i will try it on the 2nd once it has been brought back to our workshop.
    Friday, June 10, 2011 8:21 AM
  • Note: Please change step #2 and #6 (from the second set of steps) 

    From "2) Type: net stop slsvc (it may ask you if you are sure, select yes)"

    To "2) Type: net stop sppsvc (it may ask you if you are sure, select yes)"

    and

    From "6) Type: net start slsvc"

    To "6) Type: net start sppsvc"



    slsvc is specific to Vista

    sppsvc is specific to Windows 7

     

    Thank you,


    Darin MS
    Friday, June 10, 2011 6:50 PM
    Owner
  • Lumisonix,

     

     Would you confirm which set of steps resolved the issue.

      In addition, further confirm that the issue (that was resolved using these steps) was occurring under Vista or Windows 7.

     

    Thank you,


    Darin MS
    Friday, June 10, 2011 7:00 PM
    Owner
  • second method helped me ..and i didnt have to put the registration  key again

    thanks

    Wednesday, July 24, 2013 2:02 PM