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Is my copy of Windows 7 Home Premium Legitimate?

    Question

  • Hi I purchased a copy of Windows 7 from an online retailer here in Australia. I was given a download link and key. I have installed Windows and ran the MS Genuine Tool and the following report was produced:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-BFY9F-DXGQM-KQC47
    Windows Product Key Hash: cuWJgXBFuuP5mIq5ebHOjyUEvr0=
    Windows Product ID: 00359-232-1779684-86894
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {BD120211-51D1-475B-A86D-C7FEF95B1953}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BD120211-51D1-475B-A86D-C7FEF95B1953}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KQC47</PKey><PID>00359-232-1779684-86894</PID><PIDType>5</PIDType><SID>S-1-5-21-445806564-3579079801-3218188914</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1302</Version><SMBIOSVersion major="2" minor="3"/><Date>20060412000000.000000+000</Date></BIOS><HWID>02B93607018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-177968-00-3081-7600.0000-1842010
    Installation ID: 021764334091860780809714812603019854777540827673953803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KQC47
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/07/2010 11:22:04 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAIAAAADAAAAAgABAAEAJJSWsmRz3pN+COrUdOoAhz6OKGXOcAC+moi2Do6tkrtibNoi

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        AWRDACPI
      FACP            Nvidia        AWRDACPI
      SSDT            PTLTD         POWERNOW
      MCFG            Nvidia        AWRDACPI

    According to the report above, is my copy of Windows 7 Home Premium a FPP or Full Retail version? I just want to make sure as I have been burnt in the past buying Windows off Ebay. The above key has not been blocked yet. I am just checking to make sure.

    Saturday, July 03, 2010 1:29 AM

Answers

  • Hi I purchased a copy of Windows 7 from an online retailer here in Australia. I was given a download link and key. I have installed Windows and ran the MS Genuine Tool and the following report was produced:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-BFY9F-DXGQM-KQC47
    Windows Product Key Hash: cuWJgXBFuuP5mIq5ebHOjyUEvr0=
    Windows Product ID: 00359-232-1779684-86894
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {BD120211-51D1-475B-A86D-C7FEF95B1953}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-8 0040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1F F3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BD120211-51D1-475B -A86D-C7FEF95B1953}</UGUID><Version>1.9.0027.0</Version> ;<OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64& lt;/Architecture><PKey>*****-*****-*****-*****-KQC47</PKey> ;<PID>00359-232-1779684-86894</PID><PIDType>5</PIDTy pe><SID>S-1-5-21-445806564-3579079801-3218188914</SID>< SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1302</Version><SMBIOSVersion major="2" minor="3"/><Date>20060412000000.000000+000</Date></BI OS><HWID>02B93607018400F6</HWID><UserLCID>0C09<SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData><Software><Office><Result>1 09</Result><Products/><Applications/></Office>< ;/Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-177968-00-3081-7600.0000-1842010
    Installation ID: 021764334091860780809714812603019854777540827673953803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KQC47
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/07/2010 11:22:04 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAIAAAADAAAAAgABAAEAJJSWsmRz3pN+COrUdOoAhz6OKGXOcAC+moi2Do6tk rtibNoi

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        AWRDACPI
      FACP            Nvidia        AWRDACPI
      SSDT            PTLTD         POWERNOW
      MCFG            Nvidia        AWRDACPI

    According to the report above, is my copy of Windows 7 Home Premium a FPP or Full Retail version? I just want to make sure as I have been burnt in the past buying Windows off Ebay. The above key has not been blocked yet. I am just checking to make sure.


    Others will post here later but I am almost positive that you have been burned once again.  The only legitimate download of any Windows software comes from the Microsoft Store and Digital River.  I think you will find that you have purchased a MSDN licensed product that will fail but it just hasn't been caught yet.  When Dan or Noel come back they have a lot more information about MSDN keys and will correct anything that I have posted incorrectly. 
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:33 PM
    Saturday, July 03, 2010 3:02 AM
  • Hello tonyeliza01,

    I think LVTravel is right.  The only legitimate place for an average consumer to make an electronic purchase of Windows or Office is directly from Microsoft thru its online distributor, Digital River.  So that's working against you, plus the MSDN Kiss Of Death is the bolded part of your Product ID:  Windows Product ID: 00359-232-1779684-86894  See the details in Carl_OH's sticky post at the head of this section of the forum:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    I think it's an MSDN key that hasn't yet gone bad, but will be very shortly.  I'd try to get a refund....


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:32 PM
    Saturday, July 03, 2010 3:36 AM
  • Hello tonyeliza01,

    I too am disappointed that Microsoft does not publish much more aggressively that the only legitimate source for retail electronic purchases is Microsoft itself.

    For example, look at how lame this page at the Microsoft AntiPiracy site is:   http://www.microsoft.com/howtotell/content.aspx?displaylang=en&pg=digitalpurchases

    This page should be telling people in big red flashing letters that the only place to legitimately make a retail purchase of electronically delivered Microsoft software and product keys is from Microsoft and Digital River.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:32 PM
    Saturday, July 03, 2010 1:47 PM

All replies

  • Hi I purchased a copy of Windows 7 from an online retailer here in Australia. I was given a download link and key. I have installed Windows and ran the MS Genuine Tool and the following report was produced:

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-BFY9F-DXGQM-KQC47
    Windows Product Key Hash: cuWJgXBFuuP5mIq5ebHOjyUEvr0=
    Windows Product ID: 00359-232-1779684-86894
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {BD120211-51D1-475B-A86D-C7FEF95B1953}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-8 0040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1F F3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BD120211-51D1-475B -A86D-C7FEF95B1953}</UGUID><Version>1.9.0027.0</Version> ;<OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64& lt;/Architecture><PKey>*****-*****-*****-*****-KQC47</PKey> ;<PID>00359-232-1779684-86894</PID><PIDType>5</PIDTy pe><SID>S-1-5-21-445806564-3579079801-3218188914</SID>< SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS Revision 1302</Version><SMBIOSVersion major="2" minor="3"/><Date>20060412000000.000000+000</Date></BI OS><HWID>02B93607018400F6</HWID><UserLCID>0C09<SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID>& lt;stat>3</stat><msppid></msppid><name></na me><model></model></SBID><OEM/><GANotificat ion/></MachineData><Software><Office><Result>1 09</Result><Products/><Applications/></Office>< ;/Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-177968-00-3081-7600.0000-1842010
    Installation ID: 021764334091860780809714812603019854777540827673953803
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: KQC47
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/07/2010 11:22:04 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEABgABAAIAAAADAAAAAgABAAEAJJSWsmRz3pN+COrUdOoAhz6OKGXOcAC+moi2Do6tk rtibNoi

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Nvidia        AWRDACPI
      FACP            Nvidia        AWRDACPI
      SSDT            PTLTD         POWERNOW
      MCFG            Nvidia        AWRDACPI

    According to the report above, is my copy of Windows 7 Home Premium a FPP or Full Retail version? I just want to make sure as I have been burnt in the past buying Windows off Ebay. The above key has not been blocked yet. I am just checking to make sure.


    Others will post here later but I am almost positive that you have been burned once again.  The only legitimate download of any Windows software comes from the Microsoft Store and Digital River.  I think you will find that you have purchased a MSDN licensed product that will fail but it just hasn't been caught yet.  When Dan or Noel come back they have a lot more information about MSDN keys and will correct anything that I have posted incorrectly. 
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:33 PM
    Saturday, July 03, 2010 3:02 AM
  • Hello tonyeliza01,

    I think LVTravel is right.  The only legitimate place for an average consumer to make an electronic purchase of Windows or Office is directly from Microsoft thru its online distributor, Digital River.  So that's working against you, plus the MSDN Kiss Of Death is the bolded part of your Product ID:  Windows Product ID: 00359-232-1779684-86894  See the details in Carl_OH's sticky post at the head of this section of the forum:  http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

    I think it's an MSDN key that hasn't yet gone bad, but will be very shortly.  I'd try to get a refund....


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:32 PM
    Saturday, July 03, 2010 3:36 AM
  • These are the links I got to download the software from (for each link I have taken out the folder and filename but they are in the format Xnn-nnnnn/Xnn-nnnnn.iso - where 'n' refers to numerical value). The email I received said that the links will only be alive for 72 hours.
    32-bit Windows 7 Home Premium x86 ISO

    Digital River: http://msft-dnl.digitalrivercontent.net/msvista/pub/

    64-bit Windows 7 Home Premium x64 ISO
    Digital River: http://msft-dnl.digitalrivercontent.net/msvista/pub/


    The thing that puzzles me is that if the seller knew they were selling illegitimate software why would they publish their phone number, store address, their name etc....

    • Edited by tonyeliza01 Saturday, July 03, 2010 4:42 AM
    Saturday, July 03, 2010 4:29 AM
  • The other thing that puzzles me is that if Microsoft is so intent on stopping software piracy, why can't they tell me if a particular vendor is a licensed reseller of downloadable Windows 7. The reason I ask is that before I purchased Windows online from the vendor (www.buytec.com.au) I emailed Microsoft and asked them if they could verify that the vendor is allowed to sell Microsoft software as a download. This is the answer I got:

    Warm greetings from Microsoft Customer Service Australia.
    As I understand it, you would like to know if www.buytec.com.au website is authorised to sell downloadable version of Windows 7. If my interpretation is incorrect, please let me know.
    Unfortunately we are unable to comment about the online reseller (www.buytec.com.au). We recommend purchasing Microsoft products through our authorised retailers and Microsoft online store.
    Microsoft Store Australia
    http://www.microsoftstore.com.au/shop/en-AU/
    Find a Retailer
    http://www.microsoft.com/australia/buyit/retailer/default.mspx
    For more information about genuine Microsoft products, please visit the website below:
    How to Tell
    http://www.microsoft.com/howtotell/
    I hope I was able to address your enquiry to your satisfaction. Should you have further questions relating to this enquiry or any additional enquiries, please let me know.
    Alternatively, for immediate assistance, you can contact one of our Microsoft Customer Service Representatives on 13 20 58 (Select Option 2 followed by Option 1) from Monday to Friday, between 8am - 8pm AEST.
    Thank you for contacting Microsoft.
    Kind regards,
    Kelvin Teng | Customer Service Representative | Microsoft Customer Service | Australia | Phone: 132058

     

    If you are telling me that the only download version is through Microsoft then why have I not been told in the email above that Microsoft is the only vendor that sells downloadable Windows 7. Why are things not so straight forward with Microsoft. Why could Microsoft not help me in the email above? If I had been told in the email above that there are no other means to acquire Windows 7 in downloaded form other than through Microsoft, I would not have bought from the vendor above.

     

    Saturday, July 03, 2010 4:42 AM
  • Hello tonyeliza01,

    I too am disappointed that Microsoft does not publish much more aggressively that the only legitimate source for retail electronic purchases is Microsoft itself.

    For example, look at how lame this page at the Microsoft AntiPiracy site is:   http://www.microsoft.com/howtotell/content.aspx?displaylang=en&pg=digitalpurchases

    This page should be telling people in big red flashing letters that the only place to legitimately make a retail purchase of electronically delivered Microsoft software and product keys is from Microsoft and Digital River.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by tonyeliza01 Saturday, July 03, 2010 8:32 PM
    Saturday, July 03, 2010 1:47 PM
  • I seem have the same issue here. I've bought a copy of Windows 7 Home Premium (sealed box with COA label, unactivated product key, user manual) from a 1700+ positive feedback eBay seller. The seller guaranteed that this Windows copy is authentic from Microsoft. Yet, the OS runs well and hasn't been blocked but the PID is XXXXX-232 -. Should I contact the seller and ask for a refund? How would I explain the situation to them since the OS has been activated and working fine? I attach a detail diagnosis below, please take a look and help me with my problem. Thanks.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-BYR86-B9P4V-T8YB2
    Windows Product Key Hash: Ni4ubRqKxv4ReJn2DXemLGFbjZQ=
    Windows Product ID: 00359-232-2166292-86855
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {24C289E1-77FF-4967-B516-6763D5052241}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{24C289E1-77FF-4967-B516-6763D5052241}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T8YB2</PKey><PID>00359-232-2166292-86855</PID><PIDType>5</PIDType><SID>S-1-5-21-2100598517-2067128441-3891297720</SID><SYSTEM><Manufacturer>Shuttle Inc</Manufacturer><Model>SG45</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20091215000000.000000+000</Date></BIOS><HWID>5DBB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Shuttl</OEMID><OEMTableID>Shuttle </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65649</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 3b965dfc-31d9-4903-886f-873a0382776c
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00172-232-216629-00-1033-7600.0000-3622010
    Installation ID: 017644215254440100129985411941997502607732998781043486
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: T8YB2
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/29/2010 8:44:11 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:29:2010 05:48
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABgABAAEAAQABAAAAAQABAAEAeqhwJhU/9nVGvCzrhDQGh+Jfys0KQIDSd/aiL5rBTFg=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            Shuttl        Shuttle
      FACP            Shuttl        Shuttle
      HPET            Shuttl        Shuttle
      MCFG            Shuttl        Shuttle
      SLIC            Shuttl        Shuttle
      SSDT            PmRef        CpuPm


    Thursday, December 30, 2010 3:27 AM
  • Q.  "Should I contact the seller and ask for a refund?"

    A.  Yes indeed.  Your installed copy of Windows 7 Home Premium is a "not-for-resale" MSDN Subscription license.

    Send the seller a copy of your MGA Report along with a copy of  Blocked Keys.


    Carey Frisch
    Thursday, December 30, 2010 3:57 AM