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How to add phone numbers with wait/pause tones in the OCS contact list

Locked How to add phone numbers with wait/pause tones in the OCS contact list

  • Friday, August 07, 2009 10:09 AM
     
     
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    Hello.

    I'm using Office Communicator 2007 R2.
    I can add plain phone numbers to the contact list and call them using OCS, no problem.

    How to add wait/pause tones to the dialled numbers?
    I tried adding the char "w" or "," that work in other apps, but they are not accepted by OCS.
    Goal is for example to hava a one-click access to my conference bridge (800123456), entering the PIN number (9876) automatically by dialing 800123456w9876#

    Thanks
       

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    • Friday, August 07, 2009 6:49 PM
       
       
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      I know that in Live Meeting, a comma adds a one second delay (http://office.microsoft.com/en-us/livemeeting/HA011653271033.aspx), so you may need to add a few more (if Communicator also accepts commas,) but I've never tried this in Communicator before.  On some other systems, we can use a 'p' for a pause.
      • Edited by Sick Freak Friday, August 07, 2009 6:56 PM
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      • Thursday, September 24, 2009 2:45 PM
         
         
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        Hi,

        I am facing the same issue. I have tried w, comma, p, etc but no luck.

        The moment you enter it e.g. in your outlook address book it gets omitted.

        I hope someone has an answer out there or otherwise that this gets incorporated in the next version as it is handy and commonly used on hand phones for example.

        Thanks
           
        • Thursday, September 24, 2009 9:38 PM
           
           
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          You will have to configure that on the Voip Gateway that connects OCS to your PBX
          What Telephony integration are you using? Direct Sip or via a VOIP Gateway (what gateway)
          - Belgian Unified Communications Community : http://www.pro-exchange.be -