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CRM blev ikke indlæst / CRM was not loaded

Proposed Answer CRM blev ikke indlæst / CRM was not loaded

  • Tuesday, July 10, 2012 9:11 AM
     
     
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    In Outlook 2010 it all works fine except from Firmaer/companies and Salgsmuligheder/Sales Opportunities it says CRM blev ikke indlæst !  If I choose advanced serach I can see them all ?

    Regards  Klaus

     

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  • Tuesday, July 10, 2012 10:04 AM
     
     
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    Hi Klaus

    Does this only happen in Outlook? Have you tried looking at the same views in IE?

    Could you post a screenshot of the error screen you are recieving.

    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

     
  • Tuesday, July 10, 2012 11:30 AM
     
     
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    Hi Rune,

    It is only in Outlook (it has been working but suddenly it wont) there is no problem through IE.

    Regards  Klaus

     
  • Wednesday, November 14, 2012 1:57 PM
     
     
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    Was there any solution to this problem?

    I'm experiencing the same problem at a customer. It works fine when you work in the Base Language (English). When you switch to Danish the error occurs on different entities. The user can open Personal options and advanced find also works like a charm. Even on entities that are failing when selecting them in the navigation. The user does not encounter the problem when using Internet Explorer.

    I don't have the problem from my Laptop when I run against the same in-line instance in any language. I tried assigning System Admin rights to the user. Does not fix the problem.

    Kind regards, Thomas Rath

     
  • Wednesday, November 14, 2012 3:52 PM
     
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    This was solved in UR 10 for CRM 2011.. Just upgrade your client installation.

    Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com

    • Proposed As Answer by RuneDaub Wednesday, November 14, 2012 3:52 PM
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  • Friday, November 16, 2012 8:11 AM
     
     
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    That's strange. The client was just installed and is running Rollup 11 (as far as I can conclude from the version numbers taken from the client):

    Kind regards, Thomas Rath

     
  • Friday, January 04, 2013 9:04 AM
     
     
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    Just an update. Now I'm almost 100% sure it's a bug in the Danish version of the Outlook CRM add-on. The problem persisted on all clients running the Danish version. After installing the English version it worked fine. I also tried it on my own laptop. Same problem. My client is happy with this workaround, so I have not reported it yet to MS.

    Kind regards, Thomas Rath