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Email Router 2011 download/install fails

คำถาม Email Router 2011 download/install fails

  • Tuesday, May 15, 2012 8:23 PM
     
     
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    I am having trouble installing E-mail Router  for CRM 2011.

    The only build that is available on MS site now from 1/20/12. There used to be another one, slightly smaller in size.

    When the setup starts it says it requires "MS Online Service Sign-In Assistant" version later than 7.25., but it fails to download it. I can't find the download myself for this software. Also I see posts that this is requirement for CRM Online. I have CRM On-Premise. 

    But the E-mail Router doesn't give options: on-line or not.  I'll run the older install, but would like to understand what's happening. Any ideas?

    Thanks.

    Lana Feldman

     

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  • Tuesday, May 15, 2012 8:44 PM
     
     
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    Hi Lana,

    Create a folder called Redist on the CRM installation folder.

    Inside the Redist folder create IDCRL folder and add the following files:

    And run the setup, let us know if this helped.

    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com


    • Edited by nrodri Tuesday, May 15, 2012 8:44 PM
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  • Tuesday, May 15, 2012 8:53 PM
     
     
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    I actually downloaded Assistant version 6.5 and ran it before. This didn't help. 

    I just ran E-mail router that I've downloaded couple of month before (size 9,280) and applied Rollups 6,7.

    Do you think this is a good version?

    Lana Feldman

     
  • Tuesday, May 15, 2012 9:37 PM
     
     
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    Yes it should work fine, never had issues isntalling old packages and then installing the newest rollups on top.

    Visit my blog for CRM material, improving performance, kerberos, IFD, development tips, etc. :) http://quantusdynamics.blogspot.com