Tuesday, May 01, 2012 12:37 PM
The E-Mail Router has been operational on one of our servers for about 3 months. However over the past 2 weeks, the Configuration Manager no longer "works". When launching the Configuration Manager the task (Microsoft.Crm.Tools.Email.Management.exe) is running but no interface appears. I've tried restarting the process, run as Admin, and even restarted the server but it no longer works. VERY frustrating (along with all other E-Mail Router issues in general).
Tuesday, May 01, 2012 11:59 PM
Run the installer again and see whether it has a repair option.
If not, re-install email router. First uninstall the email router, restart the server (if possible), then re-install the component.
I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
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- Proposed As Answer by Ashish Mahajan Australia (Architect) Tuesday, May 01, 2012 11:59 PM
Wednesday, May 02, 2012 1:28 PM
Ashish - thanks for the suggestion. I've already tried running the installer again with no success.
I posted this question because I'm trying to avoid uninstalling/reinstalling the E-Mail Router and wanted to see if anyone had experienced this issue and had a solution, other than uninstall/reinstall. Apparently this is yet another bug I have to report to Microsoft.