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Problems after upgrade from CRM4 to CRM2011

Unanswered Problems after upgrade from CRM4 to CRM2011

  • Friday, March 16, 2012 9:11 AM
     
     
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    Hi,

    we do several inplace upgrade test from 4>2011 and with the same results.

    When you login, there is a empty light  blue page with popup "error on the page" 

    Event log is wthout errors. When i type address http://crmserver<//a> crm is redirecting to the right organization name http://crmserver/org/main.aspx<//a>

    CRM and reporting services runs under same domain account. I hope setup all SPN's i need.
    We try run everithyng uder "local system" account with the same results.

    Debug information from browser shows the same for these elements.RibbonManager, crmLookupMru, crmRecentlyViewed, crmHistorymanager:

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Error initializing component with element id='null' and with type='null': Object expected. </Message>
       <Line>0</Line>
       <URL>/main.aspx</URL>
       <PageURL>/main.aspx</PageURL>
       <Function>anonymous(type,properties,events,references,element){try{!Mscrm.PageManager.$15_2&&$create(type,properties,events,references,element)}catch($v_0){var$v_1=String.format("Errorinitializingcomponentwithelementid='{0}'andwithtype='{1}':{2}",!element?"null":el</Function>
       <CallStack>
        <Function>anonymous(type,properties,events,references,element){try{!Mscrm.PageManager.$15_2&&$create(type,properties,events,references,element)}catch($v_0){var$v_1=String.format("Errorinitializingcomponentwithelementid='{0}'andwithtype='{1}':{2}",!element?"null":element.id,!type?"null":type.getName(),$v_0.message);catchError($v_1,window.location.href,0,true)}}</Function>
        <Function>crmApplicationInitHandler()</Function>
        <Function>anonymous(c,d){for(varb=0,e=a.length;b<e;b++)a[b](c,d)}</Function>
        <Function>anonymous(){vara=this.get_events().getHandler("init");if(a){this.beginCreateComponents();a(this,Sys.EventArgs.Empty);this.endCreateComponents()}}</Function>
        <Function>anonymous(){if(!this.get_isInitialized()&&!this._disposing){Sys._Application.callBaseMethod(this,"initialize");this._raiseInit();if(this.get_stateString){if(Sys.WebForms&&Sys.WebForms.PageRequestManager){this._beginRequestHandler=Function.createDelegate(this,this._onPageRequestManagerBeginRequest);Sys.WebForms.PageRequestManager.getInstance().add_beginRequest(this._beginRequestHandler);this._endRequestHandler=Function.createDelegate(this,this._onPageRequestManagerEndRequest);Sys.WebForms.PageRequestManager.getInstance().add_endRequest(this._endRequestHandler)}vara=this.get_stateString();if(a!==this._currentEntry)this._navigate(a);elsethis._ensureHistory()}this.raiseLoad()}}</Function>
        <Function>b()</Function>
        <Function>anonymous(){try{d.doScroll("left")}catch(c){e=window.setTimeout(a,0);return}d=null;b()}</Function>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; InfoPath.3)</BrowserUserAgent>
       <BrowserLanguage>cs</BrowserLanguage>
       <SystemLanguage>cs</SystemLanguage>
       <UserLanguage>cs</UserLanguage>
       <ScreenResolution>1280x800</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2012-03-16T09:55:21</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1029</OrgLanguage>
        <OrgCulture>1029</OrgCulture>
        <UserLanguage>1029</UserLanguage>
        <UserCulture>1029</UserCulture>
        <OrgID>{04ED3958-C622-460B-8572-ACD7AB80A952}</OrgID>
        <UserID>{050DBE8C-2617-E011-AAA6-00155D07CB03}</UserID>
        <CRMVersion>5.0.9690.1992</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>

    It is the same behavior like in http://social.microsoft.com/Forums/en-US/crmdeployment/thread/8c810d51-b089-4239-80fb-91264e6a202a#d4564e79-1d0c-4fbf-ace8-85333327ae78 , but in my case I have anonymous authentication enabled.

    I can send dtrace informations too.

    Can someone help me?

    Thanks, Jan

     

All Replies

  • Friday, March 16, 2012 9:46 AM
     
     
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    And in event log i now this:

    CrmTrace encountered an error. Additional Info:Error in LoadDeploymentSettings [LocatorService.Instance], Stack Trace :    at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
       at System.Environment.get_StackTrace()
       at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory)
       at Microsoft.Crm.CrmTrace.get_RefreshTrace()
       at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args)
       at Microsoft.Crm.CrmTrace.TraceFormat(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, String format, Object[] args)
       at Microsoft.Crm.LocatorCache..ctor(LocatorServiceContext locatorServiceContext)
       at Microsoft.Crm.ServerLocatorService..ctor(LocatorServiceContext locatorServiceContext)
       at Microsoft.Crm.LocatorService..ctor(ILocatorService service, LocatorServiceContext locatorServiceContext)
       at Microsoft.Crm.LocatorService..cctor()
       at Microsoft.Crm.LocatorService.get_Instance()
       at Microsoft.Crm.ConfigurationDatabase.ConfigurationMetadata.GetSiteConfigDBConnection(Guid datacenterId)
       at Microsoft.Crm.ConfigurationDatabase.ConfigurationMetadata.GetSiteConfigDBConnection()
       at Microsoft.Crm.Tools.Admin.DMSnapInController.IsConfigDBAvailable()
       at Microsoft.Crm.Tools.Admin.DMSnapInHelper.DisplayMessageBoxIfConfigDBIsNotAvailable(Console console)
       at Microsoft.Crm.Tools.Admin.DMSnapIn.OnInitialize()
       at Microsoft.ManagementConsole.SnapInBase.Initialized()
       at Microsoft.ManagementConsole.Internal.SnapInClient.Microsoft.ManagementConsole.Internal.ISnapInClient.Initialize(ISnapInPlatform snapInPlatform)
       at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
       at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
       at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
       at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
       at Microsoft.ManagementConsole.Internal.SnapInMessagePumpProxy.Microsoft.ManagementConsole.Internal.ISnapInMessagePumpProxy.Run() (Reporting Process:mmc, AppDomain:C:\Program Files\Microsoft Dynamics CRM\Tools)

     
  • Friday, May 25, 2012 2:20 AM
     
     
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    Hi Jan,

       Did you manage to fix the issue?? I'm having the same issue :(

    Prasad

     
  • Tuesday, June 05, 2012 8:39 AM
     
     
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    I have the same after the installation of update rollup 8. I disabled the tracing at the same time using the following sql statement:

    update OrganizationProperties set BitColumn = '0' where ColumnName = 'TraceEnabled'

     
  • Wednesday, June 27, 2012 6:52 AM
     
     
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    We managed to resolve this issue after installing the CRM 2011 in to the default (C:) drive. Initially as per the advice by the server owners we had to install it on the (D:) which was another partition. I know this is not the proper way of doing things. But installing CRM 2011 in to the default path did the trick for us.