Sunday, April 15, 2012 1:27 PM
Our company has CRM 4.0. We've successfully imported tonnes of data, but we can't seem to find any way of adding data to existing accounts. We have Excel-sheets with information that we would like to add to the accounts in CRM. We have so far only used the importing tool which CRM 4.0 provide online, and if possible, we have no intentions to download other programmes.
So, does CRM 4.0 support importing data from a .csv file to already existing accounts?
Sunday, April 15, 2012 3:43 PM
For updating the existing accounts, you'll need to export the existing record, update the values in the excel and re-import back.
Read the following article to learn more Data Enrichment (re-import) feature in Microsoft Dynamics CRM 4.0
Thursday, April 19, 2012 1:15 PMThank you for your reply. I will look into it
Wednesday, April 25, 2012 3:08 AMHi,
Please "Mark As Answer" if my post helped you solving the problem. This will help others with similar problem identify the answer and also close this thread as resolved.