how to automatically capture campaign response in crm 2011?
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Thursday, March 29, 2012 4:24 AM
Hi,
I want to automatically capture campaign response in CRM 2011 on premise, I have enabled tracking of campaign response in settings -> Administration -> system settings -> Email tab
and also selected create campaign response for incoming mail as "yes".
Any help would be appreciated.
Kunal Mehta
All Replies
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Thursday, March 29, 2012 4:54 AM
Hi Kunal,
A good article on "campaign responses to work for you":
http://rc.crm.dynamics.com/RC/2011/en-us/online/5.1_CTP/campaignresponses.aspx
It should throw some insight. As per the article section "Automate creating campaign responses", it has steps similar to what you have highlighted above.
I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm
My Twitter: https://twitter.com/#!/ashishmahajan74My Linkedin: 
- Proposed As Answer by Ashish Mahajan Australia (Architect) Thursday, March 29, 2012 4:54 AM
- Marked As Answer by Andrii ButenkoMVP, Moderator Thursday, March 29, 2012 9:54 PM
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Monday, April 02, 2012 5:27 AM
Hi Ashish,
I have gone through this link and modified system settings accordingly, but it is still no working on client server. Though it works on my local server with same settings. Is it something related to modifications in the installable of CRM, my local server is installed some 4-5 months after the development server was installed.
Regards
Kunal Mehta
Kunal Mehta
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Monday, April 02, 2012 5:39 AM
Hi Kunal,
Check the rollup version installed on your local and on client's development server.
May be check the "CRM 2011 capture campaign response" settings again, you might have missed something on client's development machine or again give it a go on client's machine.
I hope this helps. If my response answered your question, please mark the response as an answer and also vote as helpful.
Ashish Mahajan, CRM Developer, CSG (Melbourne)
My Personal Website: http://www.ashishmahajan.com
My Blogs: http://ashishmahajancrm.blogspot.com.au and http://ashishmahajancrm.wordpress.com
My Youtube Channel: http://www.youtube.com/user/ashishmahajanmscrm
My Twitter: https://twitter.com/#!/ashishmahajan74My Linkedin:
