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Answerdisable phone call ,letter

  • Thursday, November 05, 2009 1:18 PMvarunkumar17 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    hi

    i have a requirement for my client 
    he want to disable activities and he must be able to use only service activity,

    he should not see phone call, letter,email,appointment 

    but all the other's functionality should not be effected

    is there any way to do this

    Thanks
    varun kumar
     

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  • Thursday, November 05, 2009 1:29 PMMahain Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi varun,

    Check this Link.
    Mahain
    • Proposed As Answer byMahain Thursday, November 05, 2009 1:29 PM
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  • Friday, November 06, 2009 5:27 AMvarunkumar17 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    the link provided was really helpful

    but this does not solve my requirment

    i want exactly the reverse of this

    i want to disable all the other activities except service appointment

    please help me with some other solution

    Thanks
    varun
     
  • Friday, November 06, 2009 12:48 PMHuub van de Wiel Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I don't know if it work but if you give the users no rights on the entities you want to block.
    I think that you don't see them anymore
     
  • Friday, November 06, 2009 1:54 PMkgorczewski Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    This article was fine: Link

    go to the \Activities
    and edit dlg_create.aspx 

     <%
    //RenderListItem(Util.Task, Privileges.CreateActivity);
    //RenderListItem(Util.Fax, Privileges.CreateActivity);
    //RenderListItem(Util.PhoneCall, Privileges.CreateActivity);
    //RenderListItem(Util.Email, Privileges.CreateActivity);
    //RenderListItem(Util.Letter, Privileges.CreateActivity);
    //RenderListItem(Util.Appointment, Privileges.CreateActivity);
    RenderServiceAppointment();
    //RenderCampaignResponse();
    %>

    And this will be working
    My Dynamics CRM Blog: http://bovoweb.blogspot.com
    • Proposed As Answer bykgorczewski Friday, November 06, 2009 1:54 PM
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  • Friday, November 06, 2009 7:52 PMLeon TribeMVPUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    As an aside, hacking CRM aspx pages is unsupported. It might work but remember to reverse it out for rollups and updates.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
     
  • Saturday, November 07, 2009 9:20 AMvarunkumar17 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    i have tried this but not working
     
  • Saturday, November 07, 2009 9:22 AMvarunkumar17 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    security roles can restrict the users but they cannot make it invisible in some places
    and more over we cannot individually restrict phone call, letter etc

    we can restrict the whole activities

    this does not work in my case as i need the service activity


     
  • Friday, November 13, 2009 6:18 PMDonna EdwardsMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    I don't believe there is a supported way to accomplish what you want to do right now. 
    Best Regards, Donna