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Track in CRM problem (appointments)

Answered Track in CRM problem (appointments)

  • Wednesday, June 18, 2008 2:05 PM
     
     
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    Hi,

    I have an issue concerning Track in CRM.

    When i use it for an appointment in my calendar, it works fine but when i create an appointment on the shared calendar of outlook, i can't see the button Track in CRM. What needs to be done?

    Why can't i Track the appointments created on the shared calendar?

    Any hotfix for this?

    I'm using CRM 4.0 version.

    Thanks in advance

     

All Replies

  • Wednesday, June 18, 2008 3:50 PM
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    Unfortunately it's not possible to track items from shared folders.

     
  • Wednesday, June 18, 2008 5:03 PM
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    I am sorry its not possible with shared calendar.

     

    Regards,

    Imran

     

     

     
  • Thursday, June 19, 2008 5:47 AM
     
     
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    R u sure?

    Maybe it's a bug in CRM 4.0 and they will release a hotfix?

     

     
  • Thursday, June 19, 2008 12:51 PM
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    I'm sure it's not a bug, and there isn't a hotfix in the works as far as I know. It would be a nice piece of added functionality, and you can suggest it at http://connect.microsoft.com in the Dynamics product suggestion program.