Advance find shows deactivated leads in search results

Answered Advance find shows deactivated leads in search results

  • Tuesday, May 08, 2012 8:00 PM
     
     
    When running advance view reports for some reason deactivated leads show up in the search results. How do I omitt those from my search ?

All Replies

  • Tuesday, May 08, 2012 8:10 PM
    Answerer
     
     Answered

    Hi Greg,

    Make sure your advanced find query has a filter that returns only 'open' leads.

    Rob


    Microsoft Certified Technology Specialist (CRM) GAP Consulting Ltd Microsoft Community Contributor Award 2011