Sign in
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
> 
CRM 2011 Outlook Client keeps becoming not usable

質問 CRM 2011 Outlook Client keeps becoming not usable

  • Monday, January 16, 2012 5:36 PM
     
     
    Sign In to Vote
    0

    Hi:

    We have a user that we configure the CRM 2011 Outlook add-in on and it works fine for awhile and then it just stops working.  When it stops working, the ORG quick launch button in the Outlook Navigation disappears and Outlook thinks that CRM needs configured.  However, when you pull up the configuration wizard, the configuration is still there.  If we remove the configuration in the wizard and re-add, the add-in will work again for a short period of time.  Again, this is only happening to one of our users.  All of our users are running Outlook 2010 (14.0.6112.5000 64bit).

    Anyone seen this behaivor and/or know of a fix?

    Thank you,

    Stangride

     

All Replies

  • Friday, February 24, 2012 10:13 PM
     
     
    Sign In to Vote
    0
    I don't know if it is the same, but several months ago I had a view that only one user was using.  The view on the entity contained an error.  Once I cleaned up the view the error went away.  I don't know if it is the same issue, but it is something you can check.