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Sended mail from CRM => CRM:xxxxxxx added

Proposed Answer Sended mail from CRM => CRM:xxxxxxx added

  • Wednesday, October 28, 2009 2:49 PM
     
     
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    Hello guys,

    [SOLVED]
    Evertime somebody sends an e-mail from CRM, in the subject CRM:xxxxxxx (xxxxxx is a number) is added.
    It's not very professional when a customer recieves a mail like that.

    Is there a way to avoid it being send with the CRM:xxxxxxx added, and still be linked in CRM ?
    [END SOLVED]

    Second headache :
    Tasks
    When the end-date of a task is reached, even when it's not completed. 
    When you filled in a reminder-date (and time) Outlook does not give me a message.
     

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  • Wednesday, October 28, 2009 2:53 PM
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    Hi, Jochen.

    This xxxxxxx is token. You can switch of it trough Settings - Administration - System Settings - Email Tab and uncheck Use tracking token.
    Truth is opened the prepared mind My blog - http://a33ik.blogspot.com
    • Proposed As Answer by MakPhil Saturday, November 21, 2009 7:50 PM
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  • Wednesday, October 28, 2009 2:54 PM
     
     
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    Hi Jochen,

    yes, you can disable the token from the E-Mail. In an english system go to settings/administration/system settings on the tab E-Mail. There you can disable the tracking token.

    Viele Grüße

    Michael Sulz
    axcentro GmbH
    MVP für Microsoft Dynamics CRM
     
  • Wednesday, October 28, 2009 3:07 PM
     
     
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    Thx for your answers !!!
    Damn, you're quick !!!

    A more difficult one now :  When online CRM (Outlook) is in Dutch (like it should be), but when offline, it changes to English :-(

    Jochen
     
  • Wednesday, October 28, 2009 3:16 PM
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    Hi, Jochen.

    Have you installed latest Rollups? Last one - Rollup 7 fixes a lot of Outlook client issues.
    Truth is opened the prepared mind My blog - http://a33ik.blogspot.com
     
  • Wednesday, October 28, 2009 7:20 PM
     
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    Also check you have installed the Dutch language pack on the client.

    Leon Tribe

    Want to hear me talk about all things CRM? Check out my blog

    http://leontribe.blogspot.com/

    or hear me tweet @leontribe
    Want to hear me talk about all things CRM? Check out my blog http://leontribe.blogspot.com/ or hear me tweet @leontribe
    • Proposed As Answer by Leon TribeMVP Wednesday, October 28, 2009 7:20 PM
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