Friday, July 27, 2012 8:49 AM
I'm using the function convert mail to lead within Outlook. Everythin fine, but it fills my full name into the last name field and the first name stays empty. Any ideas why?
Friday, July 27, 2012 11:50 AMany idea?
Sunday, July 29, 2012 7:38 PM
still no hint for me?
Sunday, July 29, 2012 8:51 PM
This is default functionality of Microsoft CRM.
If you want to change this functionality, you will have to write a custom plugin.
Rune Daub Senior Consultant - Dynateam CRM http://www.xrmmanagement.com
Monday, July 30, 2012 6:02 AMok, thanks Rune! But that makes absolutely no sense... :-(