Cannot Install Crm 4.0

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Sunday, November 23, 2008 6:35 AM

0

This is the first time that i am trying to install CRM 4.0 on the server. This server is a Domain Controller and on it Exchanger server 2003 is installed. Lately we also installed Office communication server 2007.

When we are trying to install we get the following erros.

The type initializer for 'Microsoft.Crm.LocatorService' threw an exception

The type initializer for 'Microsoft.Crm.ServerLocatorService' threw an exception

Input string was not in correct format.

Opening the error report temp, shows the following file below

System.TypeInitializationException: The type initializer for 'Microsoft.Crm.LocatorService' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Microsoft.Crm.ServerLocatorService' threw an exception. ---> System.FormatException: Input string was not in a correct format.
   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Int32.Parse(String s, IFormatProvider provider)
   at System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
   at System.Diagnostics.PerformanceCounterLib.get_NameTable()
   at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()
   at System.Diagnostics.PerformanceCounterLib.CategoryExists(String machine, String category)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName, String machineName)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName)
   at Microsoft.Crm.LocatorCache.CreatePerformanceCounters()
   at Microsoft.Crm.LocatorCache..ctor()
   at Microsoft.Crm.ServerLocatorService..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Crm.LocatorService..ctor()
   at Microsoft.Crm.CrmTraceSettings.LoadScaleGroupSettings()
   at Microsoft.Crm.LocatorService..ctor()
   at Microsoft.Crm.LocatorService..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Utility.RetrieveScaleGroupId()
   at Microsoft.Crm.CrmKeySetting.Initialize(Boolean loadSettingsFromConfigDB, Guid scaleGroupId, ConfigSku configSku)
   at Microsoft.Crm.CrmKeySetting..ctor(CrmKeyType crmKeyType, Boolean loadSettingsFromConfigDB, Boolean useCachedValues, Guid scaleGroupId, ConfigSku configSku)
   at Microsoft.Crm.CrmKeySetting.CreateKeySetting(CrmKeyType keyType, ConfigSku configSku)
   at Microsoft.Crm.Setup.Server.ServerSetup.Initialize()
   at Microsoft.Crm.Setup.Server.ServerSetup.InternalMain(String[] args)

InstallInfo.AdminTargetFolder:
InstallInfo.AllowRun: True
InstallInfo.CleanupRequired: False
InstallInfo.CreateDatabase: True
InstallInfo.CurrentFolder: D:\Documents and Settings\Administrator.SCHS\Local Settings\Temp\1\MSCRM_{C4D06218-FA6C-482F-9D3C-3429D21447EB}
InstallInfo.InstallAlways: False
InstallInfo.InstallingPackage: D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\Server.msi
InstallInfo.InstallType: Install
InstallInfo.LocalPackage:
InstallInfo.LogFile: D:\Documents and Settings\Administrator.SCHS\Application Data\Microsoft\MSCRM\Logs\crm40svrsetup.log
InstallInfo.PackageName: Server.msi
InstallInfo.RebootRequired: False
InstallInfo.SharedInstall: False
InstallInfo.SourceFolder: D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386
InstallInfo.SuppressReboot: False
InstallInfo.TargetFolder: D:\Program Files\Microsoft Dynamics CRM
InstallInfo.UIMode: Full
InstallInfo.UpgradeDatabase: False
InstallInfo.UserCancel: False
IpcInfo.NoLock: False
ServerInstallInfo.ADRootDomainSchemeProperty:
ServerInstallInfo.ADSdkRootDomainProperty:
ServerInstallInfo.ADWebApplicationRootDomainProperty:
ServerInstallInfo.AspNetServiceAccount: NetworkService
ServerInstallInfo.AspNetServiceAccountName: NT AUTHORITY\NETWORK SERVICE
ServerInstallInfo.AspNetServiceAccountRawName: NT AUTHORITY\NETWORK SERVICE
ServerInstallInfo.BackupReportsOption: True
ServerInstallInfo.BuildToBuildUpgrade: False
ServerInstallInfo.ConfigSku: OnPremise
ServerInstallInfo.CookieDomain:
ServerInstallInfo.CreateGroups: True
ServerInstallInfo.CreateWebSite: False
ServerInstallInfo.CrmServiceAccount: NetworkService
ServerInstallInfo.CrmServiceAccountName: NT AUTHORITY\NETWORK SERVICE
ServerInstallInfo.CrmServiceAccountRawName: NT AUTHORITY\NETWORK SERVICE
ServerInstallInfo.DevBox: False
ServerInstallInfo.EncryptionKeys: Microsoft.Crm.Setup.Server.EncryptionKeys
ServerInstallInfo.FullTextSearchLocaleId: -1
ServerInstallInfo.IfdInternalNetworkAddressProperty:
ServerInstallInfo.IfdIsEnabledProperty: False
ServerInstallInfo.IfdRootDomainSchemeProperty:
ServerInstallInfo.IfdSdkRootDomainProperty:
ServerInstallInfo.IfdWebApplicationRootDomainProperty:
ServerInstallInfo.InstallClientImage: False
ServerInstallInfo.InstallEmailConnector: False
ServerInstallInfo.KeySettings: System.Collections.Generic.List`1[Microsoft.Crm.CrmKeySetting]
ServerInstallInfo.ReportingUrl:
ServerInstallInfo.RolesManagerProperty: ServerRoles(None): No roles
ServerInstallInfo.SetupMode: Advanced
ServerInstallInfo.UpdateConfigDb: True
ServerInstallInfo.WebServerSettings: MetabasePath=, ServerComment=, ServerBindings=
ServerInstallInto.ConfigDBWebStoreEnabled: False
ServerInstallInto.WebStoreEnabled: False
ServerSystemInfo.IsSbs: False

10:19:15|   Info| === Managed setup logging started: 11/23/2008 10:19:15 AM ===
10:19:15|Verbose| Method entry: Microsoft.Crm.Setup.Server.ServerSetup.Initialize
10:19:15|Verbose| Method entry: Microsoft.Crm.Setup.Common.SetupBase.Initialize
10:19:15|Verbose| Method exit: Microsoft.Crm.Setup.Common.SetupBase.Initialize
10:19:15| Error| System.TypeInitializationException: The type initializer for 'Microsoft.Crm.LocatorService' threw an exception. ---> System.TypeInitializationException: The type initializer for 'Microsoft.Crm.ServerLocatorService' threw an exception. ---> System.FormatException: Input string was not in a correct format.
   at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
   at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
   at System.Int32.Parse(String s, IFormatProvider provider)
   at System.Diagnostics.PerformanceCounterLib.GetStringTable(Boolean isHelp)
   at System.Diagnostics.PerformanceCounterLib.get_NameTable()
   at System.Diagnostics.PerformanceCounterLib.get_CategoryTable()
   at System.Diagnostics.PerformanceCounterLib.CategoryExists(String machine, String category)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName, String machineName)
   at System.Diagnostics.PerformanceCounterCategory.Exists(String categoryName)
   at Microsoft.Crm.LocatorCache.CreatePerformanceCounters()
   at Microsoft.Crm.LocatorCache..ctor()
   at Microsoft.Crm.ServerLocatorService..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Crm.LocatorService..ctor()
   at Microsoft.Crm.CrmTraceSettings.LoadScaleGroupSettings()
   at Microsoft.Crm.LocatorService..ctor()
   at Microsoft.Crm.LocatorService..cctor()
   --- End of inner exception stack trace ---
   at Microsoft.Crm.Utility.RetrieveScaleGroupId()
   at Microsoft.Crm.CrmKeySetting.Initialize(Boolean loadSettingsFromConfigDB, Guid scaleGroupId, ConfigSku configSku)
   at Microsoft.Crm.CrmKeySetting..ctor(CrmKeyType crmKeyType, Boolean loadSettingsFromConfigDB, Boolean useCachedValues, Guid scaleGroupId, ConfigSku configSku)
   at Microsoft.Crm.CrmKeySetting.CreateKeySetting(CrmKeyType keyType, ConfigSku configSku)
   at Microsoft.Crm.Setup.Server.ServerSetup.Initialize()
   at Microsoft.Crm.Setup.Server.ServerSetup.InternalMain(String[] args), Error, OK, Option1
10:19:20|   Info| InputResult: OK
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Sunday, November 23, 2008 6:36 AM

0

09:31:49|   Info| === Setup bootstrap logging started 23/11/2008 09:31:49 ص ===
09:31:49|   Info| Bootstrap version: 4.0.7333.3.
09:31:49|   Info| User: administrator.
09:31:49|   Info| Invoked with command line: Server\i386\SetupServer.exe
09:31:49|   Info| Running D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\SetupServer.exe
09:31:49|   Info| Loading bootstrap library D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\ServerSetup.dll
09:31:49|   Info| Microsoft Dynamics CRM is not currently installed.
09:31:49|   Info| Closing bootstrap library D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\ServerSetup.dll
09:31:51|   Info| Starting download from http://go.microsoft.com/fwlink/?LinkId=94937&clcid=1033
09:35:42|   Info| Do you really want to cancel out of Setup?, Question, Yes|No
09:35:42|   Info| InputResult: Yes
09:35:42|   Info| === Setup bootstrap logging ended 23/11/2008 09:35:42 ص ===
09:35:46|   Info| === Setup bootstrap logging started 23/11/2008 09:35:46 ص ===
09:35:46|   Info| Bootstrap version: 4.0.7333.3.
09:35:46|   Info| User: administrator.
09:35:46|   Info| Invoked with command line: Server\i386\SetupServer.exe
09:35:46|   Info| Running D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\SetupServer.exe
09:35:46|   Info| Loading bootstrap library D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\ServerSetup.dll
09:35:46|   Info| Microsoft Dynamics CRM is not currently installed.
09:35:46|   Info| Closing bootstrap library D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\ServerSetup.dll
09:35:48|   Info| Do not update button clicked -- proceeding with setup without update
09:35:48|   Info| Copying installer files to local directory:
09:35:48|   Info| Package: D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Server\i386\Server.msi, Options: ADDLOCAL="Installer" INSTALLDIR="D:\DOCUME~1\ADMINI~1.SCH\LOCALS~1\Temp\1\MSCRM_{7505EF0A-95D0-4570-85B3-DFE1195AF4E4}" TARGETDIR="D:\DOCUME~1\ADMINI~1.SCH\LOCALS~1\Temp\1\MSCRM_{7505EF0A-95D0-4570-85B3-DFE1195AF4E4}" ALLOWRUN=1
09:35:52|   Info| Loading bootstrap library D:\DOCUME~1\ADMINI~1.SCH\LOCALS~1\Temp\1\MSCRM_{7505EF0A-95D0-4570-85B3-DFE1195AF4E4}\ServerSetup.dll
09:40:52|   Info| Closing bootstrap library D:\DOCUME~1\ADMINI~1.SCH\LOCALS~1\Temp\1\MSCRM_{7505EF0A-95D0-4570-85B3-DFE1195AF4E4}\ServerSetup.dll
09:40:53|   Info| === Setup bootstrap logging ended 23/11/2008 09:40:53 ص ===
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Sunday, November 23, 2008 6:37 AM

0

09:31:49|   Info| === Setup bootstrap logging started 23/11/2008 09:31:49 ص ===
09:31:49|   Info| Bootstrap version: 4.0.7333.3.
09:31:49|   Info| User: administrator.
09:31:49|   Info| === Setup bootstrap logging ended 23/11/2008 09:31:49 ص ===
09:35:46|   Info| === Setup bootstrap logging started 23/11/2008 09:35:46 ص ===
09:35:46|   Info| Bootstrap version: 4.0.7333.3.
09:35:46|   Info| User: administrator.
09:35:46|   Info| === Setup bootstrap logging ended 23/11/2008 09:35:46 ص ===
09:35:52|   Info| === Setup bootstrap logging started 23/11/2008 09:35:52 ص ===
09:35:52|   Info| Bootstrap version: 4.0.7333.3.
09:35:52|   Info| User: administrator.
09:35:52|   Info| .NET version found is 3.1.21022.0
09:35:52|   Info| IsDotNetInstalled=1
09:35:52|   Info| IsDrWatsonInstalled=1
09:35:52|   Info| MSXML found is 6.20.1099
09:35:52|   Info| IsMsXmlInstalled=1
09:35:53|   Info| Installer path for Microsoft Visual C++ Runtime set to D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Redist\i386\VcRedist\vcredist_x86.exe
09:35:53|   Info| IsReportViewerControlInstalled=1
09:35:53|   Info| Sql Native Client version found is 9.0.3042
09:35:53|   Info| IsSqlNativeClientInstalled=1
09:36:25|   Info| .NET version found is 3.1.21022.0
09:36:25|   Info| IsDotNetInstalled=1
09:36:25|   Info| IsDrWatsonInstalled=1
09:36:25|   Info| MSXML found is 6.20.1099
09:36:25|   Info| IsMsXmlInstalled=1
09:36:25|   Info| Installer path for Microsoft Visual C++ Runtime set to D:\Documents and Settings\Administrator.SCHS\Desktop\CRM\Redist\i386\VcRedist\vcredist_x86.exe
09:36:25|   Info| IsReportViewerControlInstalled=1
09:36:25|   Info| Sql Native Client version found is 9.0.3042
09:36:25|   Info| IsSqlNativeClientInstalled=1
09:36:27|   Info| Installing Microsoft Visual C++ Runtime
09:37:08|   Info| Installation of Microsoft Visual C++ Runtime has completed. Exit code: 0. Result: Version installed: 8.0
09:38:17|   Info| === Setup bootstrap logging ended 23/11/2008 09:38:17 ص ===
09:40:52|   Info| === Setup bootstrap logging started 23/11/2008 09:40:52 ص ===
09:40:52|   Info| Bootstrap version: 4.0.7333.3.
09:40:52|   Info| User: administrator.
09:40:52|   Info| Managed Setup exited with code -2.
09:40:52|   Info| === Setup bootstrap logging ended 23/11/2008 09:40:52 ص ===
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Sunday, November 23, 2008 6:39 AM

0

okay i posted the various logs here, not sure what to do. I read microsoft support and removed and installed a fresh copy of framework 3.0. Did not work, the other solution is to reset performance counters, which i dont intend on doing.

So from the logs what can you guys find out.

Thanks Sheldon
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Sunday, November 23, 2008 5:33 PM

Owner

0

Take a look at this post and see if you can glean any information. Are you positive that the media you are using for the install is not corrupt in any way?
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Monday, November 24, 2008 4:28 AM

0

Media corrupt ?? not sure! its original, but thats what i wanted to find out from the logs. If the logs i posted are clean then the media might be faulty
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Monday, November 24, 2008 12:28 PM

Owner

0

Not sure what you mean by original but if it was downloaded, I suggest you download a new copy and try it the install again with the new copy.

Best of Luck
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