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Unable to browse for the active directory objects!!!

Answered Unable to browse for the active directory objects!!!

  • Tuesday, October 13, 2009 9:12 AM
     
     
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    Hi,
     When I tried to install CRM server, In the "Select the Organizational Unit" window, when I click the browse button, an alert is coming..."Unable to browse for Active directory objects".
    So I can't select an organizational Unit and to complete the CRM server installation.
    What might be the problem?? What is its reason?? How can I solve this??
    Please help me...
    Thanks N regards, Krishna Raj R MS CRM MCBMSS :: Microsoft CRM Consultant
     

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  • Tuesday, October 13, 2009 9:27 AM
     
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    Hi Krishna,

    Please make sure that you are logged in to the domain as a user who has administrator-level privileges where Microsoft Dynamics CRM will be installed.
    You also need to be member of the Administrators group on the local computer. You cannot install the application as a member from a trusted domain.

    If you haven't already I would also encourage you to download and read the Installation guide and make sure you full fill all system and security requirements. 

    Hassan.

    Hassan Hussain | http://hassanhussain.wordpress.com/ | http://www.mscrmvirtualusergroup.com/
    • Proposed As Answer by Hassan Hussain Tuesday, October 13, 2009 9:27 AM
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  • Tuesday, October 13, 2009 9:36 AM
     
     
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    Hi Hassan,
       Yes, I've logged in as domain administrator. Actually I have successfully installed CRM 4.0 in the same machine before. So hope it is not because of lack of any system requirements. Please help me...

    Thanks N regards, Krishna Raj R MS CRM MCBMSS :: Microsoft CRM Consultant
     
  • Tuesday, October 13, 2009 9:44 AM
     
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    What you are experiencing is because of security settings within your network. I'm surprised you were able to complete the installation previously. Has anything changed? Can you undo the change in settings?

    Try the solution at the URL below. It is for v3 but should apply to v4 as well as it is the same error.
    Hassan Hussain | http://hassanhussain.wordpress.com/ | http://www.mscrmvirtualusergroup.com/
     
  • Tuesday, October 13, 2009 12:22 PM
     
     
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    make sure you have rights to access the OU on AD
    Tiaan van Niekerk http://crmdelacreme.blogspot.com Skype:tiaan.van.niekerk1
     
  • Tuesday, October 13, 2009 2:58 PM
     
     
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    Hi,
     I've logged in as domain administrator!!!
    Thanks N regards, Krishna Raj R MS CRM MCBMSS :: Microsoft CRM Consultant
     
  • Thursday, October 15, 2009 10:19 PM
     
     
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    Which level of Active Directory you have. Please check installation log and you should see more information.

    Dynamics CRM BLOG: http://bovoweb.blogspot.com

     
  • Tuesday, October 20, 2009 4:36 PM
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    In certain environments, I've seen odd behavior when running or installing certain applicaitions.  You can right click the crm installation exe and select to Run as Administrator to see if the install behaves differently.
    Best Regards, Donna
     
  • Sunday, July 18, 2010 9:32 AM
     
     
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    Hi,

    I had same problem on Windows Server 2008R2 but after I updated the installation files it was working fine.

    Zoltan