Wednesday, May 16, 2012 12:25 PM
I did an upgrade from v3->v4->v2011, and when CRM is opened in IE the users gets a
dialog pop-up that says "The webpage you are viewing is trying to close
the window. Do you want to close the window?" Clicking Yes closes the
window and brings up CRM in a new window.
The customer does not like this action and I have been unable to stop it. I was
thinking it might be an IE setting, I put CRM into the Local Intranet zone and
the log on settings in the security is set to "automatic logon in Intranet
Can anyone make a suggestion on how I can stop this?
Thanks in advance.
- Edited by John StraumannMicrosoft Employee Wednesday, May 16, 2012 12:26 PM
Wednesday, May 16, 2012 12:55 PM
What version of IE does your customer running on?
Have you tried browsing to the main.aspx directly? Eg: http://<CrmServer>/<OrgName>/main.aspx#
Dimaz Pramudya - CRM Developer - CSG (Melbourne) www.xrmbits.com http://twitter.com/xrmbits
- Marked As Answer by John StraumannMicrosoft Employee Wednesday, May 16, 2012 1:35 PM
Wednesday, May 16, 2012 12:58 PM
You just need to change the setting in CRM.
Go to Settings->Administraton->System Settings->Go to Customization Tab
and Disable Open Microsoft Dynamics CRM in Application mode.
Once this is done, close the IE and access the CRM again.
- Marked As Answer by John StraumannMicrosoft Employee Wednesday, May 16, 2012 2:21 PM
Wednesday, May 16, 2012 1:35 PM
This machine has IE 7. Going directly to main.aspx did it! Thanks.