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crm 2011->the web page you are viewing is trying to close the window

Answered crm 2011->the web page you are viewing is trying to close the window

  • Wednesday, May 16, 2012 12:25 PM
     
     
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    Hi all:

    I did an upgrade from v3->v4->v2011, and when CRM is opened in IE the users gets a
    dialog pop-up that says "The webpage you are viewing is trying to close
    the window. Do you want to close the window?" Clicking Yes closes the
    window and brings up CRM in a new window.

    The customer does not like this action and I have been unable to stop it. I was
    thinking it might be an IE setting, I put CRM into the Local Intranet zone and
    the log on settings in the security is set to "automatic logon in Intranet
    Zone only".

    Can anyone make a suggestion on how I can stop this?

    Thanks in advance.

    John.



     

All Replies

  • Wednesday, May 16, 2012 12:55 PM
     
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    Hi John,

    What version of IE does your customer running on?

    Have you tried browsing to the main.aspx directly? Eg: http://<CrmServer>/<OrgName>/main.aspx#

    Dimaz Pramudya - CRM Developer - CSG (Melbourne) www.xrmbits.com http://twitter.com/xrmbits

     
  • Wednesday, May 16, 2012 12:58 PM
     
     Answered
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    Hi John,

    You just need to change the setting in CRM.

    Go to Settings->Administraton->System Settings->Go to Customization Tab

    and Disable Open Microsoft Dynamics CRM in Application mode.

    Once this is done, close the IE and access the CRM again.

    Regards,

    Khaja Mohiddin
    http://www.dynamicsexchange.com
    http://about.me/KhajaMohiddin

     
  • Wednesday, May 16, 2012 1:35 PM
     
     
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    This machine has IE 7. Going directly to main.aspx did it! Thanks.

    John.