MS CRM 3.0 Laptop client installation error

Answered MS CRM 3.0 Laptop client installation error

  • Thursday, September 06, 2007 11:51 AM
     
     

    Hi,

    I tried installing MS CRM 3.0 laptop client. I get the following error

    Microsoft SQL server desktop engine installation failed.

     

    Can anyone help me on this?

     

     

    Regards

All Replies

  • Friday, September 07, 2007 4:44 PM
    Moderator
     
     

    Do you have any other instances of the SQL desktop engine installed on the machine?

    Are you using the V3C version of the client installation?

    Any error messages in the event log on the laptop?

  • Monday, September 10, 2007 7:24 AM
     
     

    Hi,

    Yes, there is one more instance of MSDE

    No error messages in the event log

    I dont know what is V3C version

     

    Regards

     

  • Friday, September 14, 2007 10:03 PM
     
     

    A second named instance of MSDE should not interfere with the CRM instance. Do you have any more details about the failure? Can you provide install logs?

    V3C is a compatibility update for Microsoft CRM (includes compatibility with Vista and Outlook 2007).

    Regards,

    Mansoor

     

  • Monday, September 17, 2007 7:09 AM
     
     Answered

    Hi,

     

    Initially i installed the CRM setup from network.Then I tried installing MSDE separately.I got the error 'instance name invalid'.So I copied the setup to my local machine and then tried installing the MSDE setup from my machine.It works fine.

     

     

    Regards

    Raji