Resources for IT Professionals >
Dynamics Forums
>
CRM Deployment
>
quick campaign not creating emails
quick campaign not creating emails
- when i create a quick campaign to send emails to contacts after the wizard is finished the quick campaign status is pending all the time and the emails are not created in the quick campaign(email's created section)when i send emails individually to each contact i dont have any issues in thatonly problem is with campaignsThanksvarun kumar
All Replies
Do your bulk emails work?
SJ- quick campaign never creates any emailsbut individual emails are working
- I had a similar problem once with bulk emails and it turned out to be a stuck bulk email job, once I cancled it all others in a waiting state ran.
SJ - i have all the system jobs in waiting state
- have you verified the asynch service is running?
- Proposed As Answer byDonna EdwardsMVP, ModeratorWednesday, October 28, 2009 7:57 PM
- Unproposed As Answer byDonna EdwardsMVP, ModeratorWednesday, November 04, 2009 10:15 PM
- yes it is in the running state and have restarted and checked itbut still same problem
- Did you get this resolved? If not, apply the latest Update Rollup and see if that corrects the issue. Also, ensure the list of recipients for your quick campaign have valid e-mail address and Allow E-mail.
If neither of the above fixes the issue, check the event viewer on the server to see if there is an error that will provide more information.
Best Regards, Donna- Proposed As Answer byDonna EdwardsMVP, ModeratorWednesday, November 04, 2009 10:15 PM
- checked all the thingsevent viewer has not issues related to crmproblem is still pending
- Hi Var, verify the outgoing email setting for the user who is sending the email in crm.
SJ
