Friday, January 25, 2013 6:18 PMWe are unable to access CRM via Outlook or Web because we disabled the administrator account as a CRM user. How can we re-activate that disabled admin account within CRM using PowerShell. Currently no-one can get into CRM.
Friday, January 25, 2013 11:12 PM
Isn't there anyone else in the organization with administrator rights? It shouldn't be was possible to disable all administrator users in CRM.
Friday, February 01, 2013 12:44 PMAnswerer
There is no other option to enable the system admin user, better create new organization in the deployment manager or try to import that organization.
Thanks & Regards, MS CRM Consultant, V.Surya. My Blog: http://inventcrm.wordpress.com/
Friday, February 01, 2013 4:43 PM
you may be able to reactivate using SQL update , but this is not supported. I haven't done before.
Friday, February 01, 2013 4:50 PMAnswerer
It happens quite often with other admins, have a look here for a resolution, you will need to run a SQL udpate:
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- Edited by nrodriEditor Friday, February 01, 2013 4:50 PM
- Proposed As Answer by nrodriEditor Friday, February 01, 2013 4:50 PM
- Marked As Answer by JLattimerMicrosoft Community Contributor, Moderator Sunday, March 03, 2013 6:04 AM