Rollup 11 to 12 failed with LoadSiteWideSettings and LoadDeploymentSettings errors
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Friday, March 15, 2013 9:00 AM
Starting from Premise CRM on Rollup 11 with ADFS failed after upgrade to UR 12. Windows 2008 R2. The CRM itself was itself was fine by async services was failing, solutions could not be imported. In the end rolled by to UR 11.
Event log had two errors shown below showing LoadSiteWideSettings then LoadDeploymentSettings
I noticed after upgrade that as well as the port 444 for CRM /https IIS showed 5555 which is not used here but that might have been there before. In any case removing it made no difference. Tracing showed the same errors but nothing more I could find which was significant. I think it might be something to do with SDK endpoints
CRM from web browser looked fine except where Javascript used SOAP. For this reason feels like might be SDK endpoints. But Developer resources endpoints in CRM browser were find and URLs responded.
Extensive searching on web showed this error occasionally but infrequently and solutions not found.
Thanks
Paul
Log Name: Application Source: MSCRMTracing Date: 14/03/2013 18:00:26 Event ID: 17204 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ******.com Description: CrmTrace encountered an error. Additional Info:Error in LoadSiteWideSettings [LocatorService.Instance], Stack Trace : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory) at Microsoft.Crm.CrmTrace.get_RefreshTrace() at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args) at Microsoft.Crm.CrmTrace.TraceFormat(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, String format, Object[] args) at Microsoft.Crm.LocatorCache..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.ServerLocatorService..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..ctor(ILocatorService service, LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..cctor() at Microsoft.Crm.LocatorService.get_Instance() at Microsoft.Crm.FeatureControlChecker..ctor() at Microsoft.Crm.FeatureControlChecker..cctor() at Microsoft.Crm.Asynchronous.AsyncService..ctor(String instanceName, AsyncServiceContext context) at Microsoft.Crm.Asynchronous.AsyncService.Main(String[] args) (Reporting Process:CrmAsyncService, AppDomain:C:\PROGRA~1\MI818C~1\Server\bin\) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSCRMTracing" /> <EventID Qualifiers="49152">17204</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-03-14T18:00:26.000000000Z" /> <EventRecordID>2100153</EventRecordID> <Channel>Application</Channel> <Computer>******.com</Computer> <Security /> </System> <EventData> <Data>Error in LoadSiteWideSettings [LocatorService.Instance], Stack Trace : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory) at Microsoft.Crm.CrmTrace.get_RefreshTrace() at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args) at Microsoft.Crm.CrmTrace.TraceFormat(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, String format, Object[] args) at Microsoft.Crm.LocatorCache..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.ServerLocatorService..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..ctor(ILocatorService service, LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..cctor() at Microsoft.Crm.LocatorService.get_Instance() at Microsoft.Crm.FeatureControlChecker..ctor() at Microsoft.Crm.FeatureControlChecker..cctor() at Microsoft.Crm.Asynchronous.AsyncService..ctor(String instanceName, AsyncServiceContext context) at Microsoft.Crm.Asynchronous.AsyncService.Main(String[] args)</Data> <Data>CrmAsyncService</Data> <Data>C:\PROGRA~1\MI818C~1\Server\bin\</Data> </EventData> </Event>
followed by
Log Name: Application Source: MSCRMTracing Date: 14/03/2013 18:00:26 Event ID: 17204 Task Category: None Level: Error Keywords: Classic User: N/A Computer: ******.com Description: CrmTrace encountered an error. Additional Info:Error in LoadDeploymentSettings [LocatorService.Instance], Stack Trace : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory) at Microsoft.Crm.CrmTrace.get_RefreshTrace() at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args) at Microsoft.Crm.CrmTrace.TraceFormat(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, String format, Object[] args) at Microsoft.Crm.LocatorCache..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.ServerLocatorService..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..ctor(ILocatorService service, LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..cctor() at Microsoft.Crm.LocatorService.get_Instance() at Microsoft.Crm.FeatureControlChecker..ctor() at Microsoft.Crm.FeatureControlChecker..cctor() at Microsoft.Crm.Asynchronous.AsyncService..ctor(String instanceName, AsyncServiceContext context) at Microsoft.Crm.Asynchronous.AsyncService.Main(String[] args) (Reporting Process:CrmAsyncService, AppDomain:C:\PROGRA~1\MI818C~1\Server\bin\) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSCRMTracing" /> <EventID Qualifiers="49152">17204</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2013-03-14T18:00:26.000000000Z" /> <EventRecordID>2100154</EventRecordID> <Channel>Application</Channel> <Computer>******.com</Computer> <Security /> </System> <EventData> <Data>Error in LoadDeploymentSettings [LocatorService.Instance], Stack Trace : at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.get_StackTrace() at Microsoft.Crm.CrmTraceSettings.Load(String traceDirectory) at Microsoft.Crm.CrmTrace.get_RefreshTrace() at Microsoft.Crm.CrmTrace.Write(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, Int32 skipFrames, String format, Object[] args) at Microsoft.Crm.CrmTrace.TraceFormat(Guid orgId, TraceCategory traceCategory, TraceLevel traceLevel, String format, Object[] args) at Microsoft.Crm.LocatorCache..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.ServerLocatorService..ctor(LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..ctor(ILocatorService service, LocatorServiceContext locatorServiceContext) at Microsoft.Crm.LocatorService..cctor() at Microsoft.Crm.LocatorService.get_Instance() at Microsoft.Crm.FeatureControlChecker..ctor() at Microsoft.Crm.FeatureControlChecker..cctor() at Microsoft.Crm.Asynchronous.AsyncService..ctor(String instanceName, AsyncServiceContext context) at Microsoft.Crm.Asynchronous.AsyncService.Main(String[] args)</Data> <Data>CrmAsyncService</Data> <Data>C:\PROGRA~1\MI818C~1\Server\bin\</Data> </EventData> </Event>
All Replies
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Saturday, March 16, 2013 3:33 PMModerator
I would say to re-boot your environment and try again, if you are still having trouble you might want to open a ticket with Microsoft.Jamie Miley
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Follow Me on Twitter!- Marked As Answer by Paul Redstone Saturday, March 30, 2013 7:23 AM
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Saturday, March 30, 2013 7:25 AM
This worked! No idea why but good advice. Relief to be finally at RU 12. We have updated all our scripts and it looks fine.
Paul