CRM 2011 Email Router: Queues with Alias email

• Friday, December 02, 2011 1:59 PM

   

   
  

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  Hello,

  I would like to create a queue to retrieve emails from an alias email address of a mailbox. The idea is to have the queue retrieve only the emails recieved at the alias address.

  The queue works fine with the normal address, However when I configure the queue and the email router with the alias I get the following error in the email router:

  Incoming Status: Failure - The primary SMTP address must be specified when referencing a mailbox

  Can anyone help me please?

  Thanks

  ---

  Darren Mercieca
  

  • Edited by darrmerc Friday, December 02, 2011 2:01 PM mistake
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