CRM - Scaling out an installation

Wednesday, January 23, 2013 3:50 PM

0

Hi,

I'm trying to find some information on CRM that gives some guidance as to how to scale out CRM for large deployments?

I.e., if I have a server that has 8GBs of RAM and 50% are heavy users, 30% are medium and 20% are low will this be enough capacity?

The main point I'm trying to ascertain is when would I need another front-end? Should I put the Email Router on its own box on Day 1?

We are looking to put a system in for 600 - 1000 users that will be using it for CRM Management, Support, Knowledge Base and Sales Management.

Any ideas/suggestions would be great.

Note: I've already read through the implementation, deployment and capacity planning guides.

Thanks - Greg
- Reply
- Quote

All Replies

Wednesday, January 23, 2013 4:56 PM

Moderator

This is a huge topic and can vary dramatically depending on a number of factors. I can direct you to a list of whitepapers that you might find helpful otherwise maybe we can find a few more answers for you.

http://blogs.msdn.com/b/crminthefield/archive/2012/07/24/microsoft-dynamics-crm-2011-white-papers-amp-technical-documentation.aspx

MS CRM Bing'd - http://bingsoft.wordpress.com

Dynamics XRM Tools	CRM 4 to CRM 2011 JavaScript Converter Tool
	CRM 2011 OData Query Designer
	CRM 2011 Metadata Browser

CRM Forum Guidance

Wednesday, January 23, 2013 6:26 PM

0

Hi,

Thanks for the link, it's a great source for all the documents I've been searching for and reading.

Yes, I'd imagine this is a huge topic. I'm coming from the Lync world, they have a lot of scenarios where they break this down into what % of users are doing what and % of users are heavy/med/small... so this is what I was hoping to see on the CRM side of things.

Greg.
- Reply
- Quote

Thursday, January 24, 2013 12:35 PM

Moderator

I think this gives the most thorough coverge of architecting your infrastructure for different size demands though may be a little overkill for what you are after.

http://www.microsoft.com/en-us/download/details.aspx?id=14259

If you have resource to undertake performance testing using the performance toolkit than you could discover the impact of the architecture you choose and scale out as necessary. http://pinpoint.microsoft.com/en-gb/applications/performance-toolkit-for-microsoft-dynamics-crm-2011-12884915630

MS CRM Bing'd - http://bingsoft.wordpress.com

Dynamics XRM Tools	CRM 4 to CRM 2011 JavaScript Converter Tool
	CRM 2011 OData Query Designer
	CRM 2011 Metadata Browser

CRM Forum Guidance