Wednesday, January 23, 2013 3:50 PM
I'm trying to find some information on CRM that gives some guidance as to how to scale out CRM for large deployments?
I.e., if I have a server that has 8GBs of RAM and 50% are heavy users, 30% are medium and 20% are low will this be enough capacity?
The main point I'm trying to ascertain is when would I need another front-end? Should I put the Email Router on its own box on Day 1?
We are looking to put a system in for 600 - 1000 users that will be using it for CRM Management, Support, Knowledge Base and Sales Management.
Any ideas/suggestions would be great.
Note: I've already read through the implementation, deployment and capacity planning guides.
Thanks - Greg
Wednesday, January 23, 2013 4:56 PMModerator
This is a huge topic and can vary dramatically depending on a number of factors. I can direct you to a list of whitepapers that you might find helpful otherwise maybe we can find a few more answers for you.
Wednesday, January 23, 2013 6:26 PM
Thanks for the link, it's a great source for all the documents I've been searching for and reading.
Yes, I'd imagine this is a huge topic. I'm coming from the Lync world, they have a lot of scenarios where they break this down into what % of users are doing what and % of users are heavy/med/small... so this is what I was hoping to see on the CRM side of things.
Thursday, January 24, 2013 12:35 PMModerator
I think this gives the most thorough coverge of architecting your infrastructure for different size demands though may be a little overkill for what you are after.
If you have resource to undertake performance testing using the performance toolkit than you could discover the impact of the architecture you choose and scale out as necessary. http://pinpoint.microsoft.com/en-gb/applications/performance-toolkit-for-microsoft-dynamics-crm-2011-12884915630