Error while viewing reports for specific user.
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Wednesday, April 23, 2008 6:40 AMHello friends,
I'm facing a small problem & dont have a clue as to how to resolve it.
I've installed & confgured MS CRM 3.0 & everything is working properly eccept for one thing.
I had a user in CRM who I had "Disabled" and later had added the same user as a new entry(both having the same domain name).
This user when logs-on is able to perform all tasks eccept for viewing reports.
Whenever the user clicks on "Run Report" option in report viewer he gets a error as
"The 'CRM_FullName' parameter is missing a value"
I crossed-checked the entries in the table [dbo.SystemUser], there too 2 entries exist which differ in 2 frields namely
1. DisableReason ('null' in active user & Empty in deactivated user)
2. IsDisabled ('0' in Active user & '1' in deactive user )
I really dont want to delete the enteries from backend as I'm completly Novice to CRM.
Is there anywork-around for the problem,
Thanks in advance,
regards,
~ Rohan ~
All Replies
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Wednesday, April 23, 2008 8:13 AMModeratorI had the same problem - for some users error message
The 'CRM_FullName' parameter is missing a value
when try to run a report.
Please take a look on SystemUser view in SQL: check DomainName field.
It might be that value is different as domains could have alias (I think).
Anyway, after I changed it to be like for other users - it worked!
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Wednesday, April 23, 2008 3:11 PMHye Imran, thanks for the reply.
Actually I came across this solution somewhere else too while Googlin'.
But unfortunately the 'DomainName' field's value is correctly entered (same in both the entries).
Any other solution that you might hve coem across ?
