Adding web resource broke new look sales process form

Answered Adding web resource broke new look sales process form

  • Wednesday, January 23, 2013 1:17 AM
     
     

    I added a Multi-select field using this updated managed resource (http://taoofcrm.com/2013/01/15/multi-select-option-sets-part-2/#comment-577) to my new look Opportunity Form (rollup 12). On the required web resource, I did not select "show this web resource in read optimized form", which subsequently broke the new look form. I have not been able to get the form to display correctly again, even after checking the aforementioned setting or removing the web resource. Any tips on how to revert the form to the correct format? 

    This is how the new form looks:

    As you can see, the sales process at the top is missing and all the fields have returned to the old look


    • Edited by thewatcherau Wednesday, January 23, 2013 4:12 AM
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All Replies

  • Wednesday, January 23, 2013 10:05 PM
     
     Answered

    Turns out the libraries for the multi-select option sets are not compatible with the new guided forms. After removing the library, my forms were returned to their original look.

    Microsoft really need to add multi-select option sets as a feature - it's crazy that it has been omitted, especially given how many people require it.

    • Marked As Answer by thewatcherau Wednesday, January 23, 2013 10:05 PM
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