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How to populate description/body field in email from an Appointment

Answered How to populate description/body field in email from an Appointment

  • Tuesday, December 11, 2012 6:38 PM
     
     
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    Hi All,

    i've made a customization in appoinment, when the user marks a field at this form and the record is saved, the email form is opened with from, subject, regarding, etc informed from appoinment. but i have a problem with the description/body field. The idea is to transfer the description field from appoinment form to the email description/body field. I've done this, but i dont know why, i lost the line breaks, spaces... it's just transfering the description field as a plain text or something similar.

    the whole customization has been made with javascript.

    could you help me please?

    thanks.

    david.

     

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  • Tuesday, December 11, 2012 6:47 PM
    Answerer
     
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    Hi,

    This is because the email body is html and the appointment is plain text - you will need to do a string replace on line breaks (/n) and replace with <br>.

    Scott

    Scott Durow
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    If this post answers your question, please click "Mark As Answer" on the post and "Mark as Helpful"

    • Marked As Answer by gardav0 Tuesday, December 11, 2012 6:56 PM
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  • Tuesday, December 11, 2012 6:56 PM
     
     
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    Thank you very much, it works!!!