Sign in
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
> 
Facing intermittent issues with MS CRM 2011 customer care accelerator

Dotaz Facing intermittent issues with MS CRM 2011 customer care accelerator

  • Friday, August 10, 2012 10:14 AM
     
     
    Sign In to Vote
    0

    Hi,

    We have deployed MS CRM 2011 customer care accelerator in 24X7 environment in 30- 40 systems.

    We are facing the below issues intermittently

     1        APPLICATION_HOST_ERR_IN_DO_ACTION: An error has occurred while performing action…
     2        DESKTOP_ERR_FATAL_ERROR:A possibly fatal error has occurred. The application may now exit
     3        WORKFLOW_ERR_GET_WORKFLOWS: problem in obtaining the available tasks for the Agent

    Can you please help in identifying the root cause of the problem.

    --Vikram.B

    Vikram Boinapally

    • Moved by Jamie MileyMVP Friday, August 10, 2012 2:04 PM customer care accellerator (From:CRM)
    •  
     

All Replies

  • Saturday, October 13, 2012 4:16 PM
     
     
    Sign In to Vote
    0

    Hi Vikram,

    Im new to CCA can u please share your experience/materials etc so that it helps me.

    Thanks,