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AnswerStore Front Integration

  • Tuesday, August 04, 2009 2:02 PMBoolean1 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    What would be the possibilities for CRM Online and e-Commerce / Store Front integration?

    Looking for some guidance on this to get started.  Are there any solutions that have already developed the necessary integration for CRM Online?

    Thanks,
    Boolean1

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  • Friday, August 07, 2009 9:29 PMFrank Lee WorkopiaMVP, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Yes it is possible, I'm not aware of a comlete out of the box CRM Online and e-Commerce / Store Front solution currently.

    I would try the following:

    1. Look for integration tools such as Scribe Software (http://www.scribesoft.com/microsoft-dynamics-crm.asp)

    2. Build the needed CRM Online and e-Commerce / Store Front integration via Microsoft CRM SDK (http://msdn.microsoft.com/en-us/library/bb928212.aspx)

    Good luck.


    http://www.workopia.com/Links.htm

  • Wednesday, September 23, 2009 1:14 AMAlex Joseph Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    If one has a website with an ecommerce new client registration page that collects a new client's contact info, can this new contact be automatically created in the CRM via an email or something of the sort?

  • Tuesday, September 29, 2009 1:24 AMAlex Joseph Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    more to my question:

     I have setup the internet leads but am looking for more custom functionality.

    For example:

    We have a website that takes online registrations (includes a credit card step) and once approved, it inserts the client into the database. It would be great if as well, we could automatically insert that new client contact info into the CRM. Can this be done automatically with an automatic email generated from our website that is then received by the CRM in a way that automatically inserts them as a new record?

    Any suggestions would be great.

    Thanks.