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AnswerMarketing Campaign - Internet Leads not showing up from a landing page form?

  • Wednesday, September 30, 2009 1:49 AMAlex Joseph Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have created a marketing campaign and added my landing page form.

    I can see Internet Leads to the form when I just click on Internet Leads, BUT can't see those leads when I look via the Campaign? It shows no data!

    Any idea why?

Answers

  • Friday, October 02, 2009 5:22 PMCRM OnlineMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    When leads are generated by the internet lead capture form, they aren't tied directly to a campaign unless you created the internet lead capture page from in the campaign itself.  When you look at the lead in your CRM instance, you will notice that the "originating campaign" is probably blank.

    If you want to have certain leads tied to a particular campaign that is driven by your internet lead capture form, create the page from the campaign.

    Marketing->Campaigns->Landing Pages->Create a new landing page

    Once you publish this page, you will notice that any lead who enters information on this form will automatically have the campaign associated to it and you would be able to click on the internet leads link and see leads generated by this form.

All Replies

  • Friday, October 02, 2009 5:22 PMCRM OnlineMSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    When leads are generated by the internet lead capture form, they aren't tied directly to a campaign unless you created the internet lead capture page from in the campaign itself.  When you look at the lead in your CRM instance, you will notice that the "originating campaign" is probably blank.

    If you want to have certain leads tied to a particular campaign that is driven by your internet lead capture form, create the page from the campaign.

    Marketing->Campaigns->Landing Pages->Create a new landing page

    Once you publish this page, you will notice that any lead who enters information on this form will automatically have the campaign associated to it and you would be able to click on the internet leads link and see leads generated by this form.