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Outlook Error

Answers

  • When you install and configure Microsoft Dynamics CRM for Outlook, the system creates log files that you can use for troubleshooting.
    By default, the location of the Setup log files (including crm50setup.log and the Microsoft.Crm.Application.Hoster log file), where User is the account of the user who ran Setup, is as follows:
    • Windows XP: SystemDrive:\Documents and Settings\<User>\Application Data\Microsoft\MSCRM\Logs\
    • Windows Vista: SystemDrive:\Users\<User>\AppData\Local\Microsoft\MSCRM\Logs\
    • Windows 7: SystemDrive:\Users\<User>\AppData\Local\Microsoft\MSCRM\Logs\

    You should insert the installation file here for more detail investigation.

    Wilson

    Sunday, September 29, 2013 3:14 AM
  • Hi,

    I think the version of the connector (x86/ x64) you are trying to install is incorrect. Also have a look at the log fies Lou mentioned, you could check the event viewer also.


    Small Business Accounting Solution for CRM 2011

    Monday, October 07, 2013 1:54 PM
    Moderator

All replies

  • Any updates , , , 
    Monday, September 23, 2013 11:30 AM
  • Hi Vinoth,

    In Which version you tried for download outlookclient i.e., 64 bit or 32 bit?
    If you download 64bit then try on 32 bit or visa versa.

    Thanks 
    Suresh Sorde

    • Proposed as answer by Suresh Sorde Monday, September 23, 2013 11:50 AM
    Monday, September 23, 2013 11:49 AM
  • When you install and configure Microsoft Dynamics CRM for Outlook, the system creates log files that you can use for troubleshooting.
    By default, the location of the Setup log files (including crm50setup.log and the Microsoft.Crm.Application.Hoster log file), where User is the account of the user who ran Setup, is as follows:
    • Windows XP: SystemDrive:\Documents and Settings\<User>\Application Data\Microsoft\MSCRM\Logs\
    • Windows Vista: SystemDrive:\Users\<User>\AppData\Local\Microsoft\MSCRM\Logs\
    • Windows 7: SystemDrive:\Users\<User>\AppData\Local\Microsoft\MSCRM\Logs\

    You should insert the installation file here for more detail investigation.

    Wilson

    Sunday, September 29, 2013 3:14 AM
  • Hi,

    I think the version of the connector (x86/ x64) you are trying to install is incorrect. Also have a look at the log fies Lou mentioned, you could check the event viewer also.


    Small Business Accounting Solution for CRM 2011

    Monday, October 07, 2013 1:54 PM
    Moderator