none
You may be a victim of software counterfeiting

    Question

  • Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying - 

    "You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."

    Now, as i have previously stated, it has been fine for several years untill today. I would reinstall windows but i lost my disk a long time ago, and the product key is with the disk too i think. What should i do?

    Oh and somehow i just made the font above giant and i cant find the option to make it smaller again, so sorry about that.

    Thanks.

     

    Tuesday, November 22, 2011 5:15 PM

Answers

  • You have a Geo-Blocked Volume License.

    Volume Licenses get Geo-blocked because the owner has notified MS of abuse, but for whatever reason is not able to change all the machines affected - but they are confined to an small area of the globe.

    If you bought this Key/License from somewhere, then you unfortunately purchased a counterfeit.

    If you were issued this PC/Key by your employer, you should contact them for assistance.

    Your PC looks as if it's recent enough to be able to run Windows 7 without too many problems - use the Upgrade Advisor to check, and then consider purchasing a Full retail license for Win7

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 9:31 PM
    Moderator

All replies

  • Download and run the Genuine Diagnostics Tool (MGADiag.exe) and post the results in this thread.  Thank you!
    Carey Frisch
    Tuesday, November 22, 2011 8:20 PM
    Answerer
  • "Scouseno1" wrote in message news:e1f735b7-fa1b-4d07-8c50-7f33325e6a5d...

    Hello, i have had my computer for several years now, and it has ran windows xp perfectly fine untill now. I went to bed last night and it was functioning properly, but when i turned it back on, my background has disappeared and i have a little bubble saying -

    "You may be a victim of software counterfeiting" "This copy of Windows did not pass did not pass genuine Windows validation."

    Now, as i have previously stated, it has been fine for several years untill today. I would reinstall windows but i lost my disk a long time ago, and the product key is with the disk too i think. What should i do?

    Oh and somehow i just made the font above giant and i cant find the option to make it smaller again, so sorry about that.

    Thanks.

     

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
    http://www.microsoft.com/howtotell/content.aspx?pg=coa

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 8:44 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-BTWWY-BT7KK-43MGM
    Windows Product Key Hash: aXy2mV4Thv29k9i9NTmj/1zcWPs=
    Windows Product ID: 76487-640-2394127-23434
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {50F0A8BD-EE05-4237-9F90-35FCE0A2833B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-800a_E2AD56EA-766-190_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{50F0A8BD-EE05-4237-9F90-35FCE0A2833B}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-43MGM</PKey><PID>76487-640-2394127-23434</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-796845957-1801674531</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7309</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V9.3</Version><SMBIOSVersion major="2" minor="5"/><Date>20090109000000.000000+000</Date></BIOS><HWID>572B3DFF01848078</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>7BB4C72F47E0872</Val><Hash>Ji6T/g30ymZ0GCdn8DUyUm73Rd4=</Hash><Pid>70141-057-1766305-56423</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    Licensing Data-->
    N/A
    Windows Activation Technologies-->
    N/A
    HWID Data-->
    N/A
    OEM Activation 1.0 Data-->
    BIOS string matches: no
    Marker string from BIOS: N/A
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005
    OEM Activation 2.0 Data-->
    N/A
    Tuesday, November 22, 2011 9:17 PM
  • You have a Geo-Blocked Volume License.

    Volume Licenses get Geo-blocked because the owner has notified MS of abuse, but for whatever reason is not able to change all the machines affected - but they are confined to an small area of the globe.

    If you bought this Key/License from somewhere, then you unfortunately purchased a counterfeit.

    If you were issued this PC/Key by your employer, you should contact them for assistance.

    Your PC looks as if it's recent enough to be able to run Windows 7 without too many problems - use the Upgrade Advisor to check, and then consider purchasing a Full retail license for Win7

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, November 22, 2011 9:31 PM
    Moderator
  • I got windows xp on a disk that came with my computer that i bought on ebay. I know there are a lot of ebay scammers out there, but windows xp has been just fine for me, for several years, without having this problem.

    As for the owner of the volume license, i would have thought that i am the owner of that, unless it is stolen, which i doubt.

    My pc can run windows 7, but i find it a bit unfair that i should have to buy a new operating system when i already have one that has worked for years. 

     

    Im not sure what to do here, i don't have the money to buy windows 7.

    Wednesday, November 23, 2011 12:24 AM
  • "Scouseno1" wrote in message news:52b3fb66-a92d-4eeb-b7b9-6dcba9b4f971...

    I got windows xp on a disk that came with my computer that i bought on ebay. I know there are a lot of ebay scammers out there, but windows xp has been just fine for me, for several years, without having this problem.

    As for the owner of the volume license, i would have thought that i am the owner of that, unless it is stolen, which i doubt.

    My pc can run windows 7, but i find it a bit unfair that i should have to buy a new operating system when i already have one that has worked for years.

     

    Im not sure what to do here, i don't have the money to buy windows 7.

    Volume Licenses CANNOT be sold or transferred.individually – they are sold only to organisations for use on their own machines, and must be removed when the machine is no longer used by that organisation.
     
    Your license is therefore non-valid.
     
    The motherboard is a Retail one – so the machine probably doesn’t have a COA sticker on it? If it does, for what version and edition of Windows is it valid?
    If there s no COA sticker on it, then the Volume license is automatically invalid anyhow, as all such licenses are upgrades, and require valid qualifying licenses to be in place.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 23, 2011 6:46 AM
    Moderator
  • You are correct, there is no sticker present on my machine. I guess ill have to contact the person who sold me this machine and complain. Thanks for the help.
    Wednesday, November 23, 2011 5:14 PM
  • You're welcome - let us know what happens?

     

    Good luck


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Wednesday, November 23, 2011 5:24 PM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-RTMVC-TJ3PW-6X3P3
    Windows Product Key Hash: uZ8mUYNgWja8luBrhMorIBUH76I=
    Windows Product ID: 55274-640-2072854-23292
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {81BC43E6-2D3D-4664-9EF0-1F4A50B4AFF3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{81BC43E6-2D3D-4664-9EF0-1F4A50B4AFF3}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-6X3P3</PKey><PID>55274-640-2072854-23292</PID><PIDType>1</PIDType><SID>S-1-5-21-796845957-2025429265-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP dc5000 SFF(PB483A)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>786B0 v1.00</Version><SMBIOSVersion major="2" minor="3"/><Date>20040212000000.000000+000</Date></BIOS><HWID>90723EE70184606C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 564A:Compaq Computer Corporation|160BF:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|F2AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|110AB:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|F2AB:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    Thursday, November 24, 2011 4:40 AM
  • Unfortunately, you have a Windows XP Professional "Volume License" installed with an invalid product key.  Since Volume Licenses are sold mainly to business enterprises, you'll need to contact your IT administrator for assistance.
    Carey Frisch
    Thursday, November 24, 2011 5:42 AM
    Answerer
  • OK, here we go, I am the latest in a long line of people with this same problem.

    History of machine and installation:

    Current computer bought with Linux already installed. My applications cannot use Linux as I need to run Autocad (genuine) and 3DStudio MAX (genuine) plus podcasting audio software so Windows XP is ideal for me. I have used it for years with no problems. I already have Windows 7 Ultimate on another computer and had to run a lot of upgrades for basic software. I do not wish (and may not be able to) upgrade all the applications I need to run on this machine.

    Windows XP Operating System was bought in 2008 (approx) from a Microsoft dealer in Brisbane, along with components to build a new system (Pentium 4). The CDROM has been used several times to successfully re-install Windows XP on other computers I have, due to hard disk upgrades but the Product Key has not been used until now.

    Background to all this is that I have a number of older Pentium 4 and Xeon systems which are being pensioned off in favour of two reasonably current machines.

    Results of Diagnostic tool:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-C7RBM-HV6RK-T4P7D
    Windows Product Key Hash: vscRfJRvElgby7amuJ2eqqaPmp0=
    Windows Product ID: 76487-011-5128615-22351
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {7CF0FDDE-EBCE-4553-994A-6C9933A49401}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7CF0FDDE-EBCE-4553-994A-6C9933A49401}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T4P7D</PKey><PID>76487-011-5128615-22351</PID><PIDType>5</PIDType><SID>S-1-5-21-299502267-515967899-1417001333</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0611   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090522000000.000000+000</Date></BIOS><HWID>D9CB32F701842079</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>8841726015FEDD2</Val><Hash>I9LKS0b0g2NALKTxtPNHD2f9Xmc=</Hash><Pid>70145-745-1264852-57085</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 13830:ASUSTeK Computer Inc|14EC1:GENUINE C&C INC
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Friday, February 10, 2012 11:08 AM
  • "scribb" wrote in message news:6f27d9c7-5ce5-41ac-84c4-a05a220c3c79...

    OK, here we go, I am the latest in a long line of people with this same problem.

     

     

    You are also the latest in a long line of people who seem to be incapable of reading – please repost your report in YOUR OWN NEW thread.
    This ensures that you get best advice, and reduces confusion for all.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 10, 2012 11:18 AM
    Moderator
  • Sorry.

    I read the reply that said "Download and run the Genuine Diagnostics Tool (MGADiag.exe) and post the results in this thread.  Thank you" and noticed a lot of different users posting in this thread - so was trying to reduce the number of multiple threads all on the same topic. I have started a new one.

    Saturday, February 11, 2012 12:27 AM