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Not Genuine Windows 7 after Motherboard Replacement

    Question

  • Sir,

    I was using genuine Windows 7 since last one year duly authenticated by Microsoft, and duly registered with them.. In the first week of August 2012 my Intel i.v. motherboard crashed. After due process the Intel Org. send me the new replacement of the same mother board. When I started my computer i was amazed to receive the message that my Windows 7 is not genuine. In the meantime since we were in the process of renovation I could not trace the material to get re-validate my Windows 7.  Is the Microsoft so disorganized an organization that they cannot find from their validation record that over the last one year they must have updated my Windows at least a hundred time if not more; and yet they disturb me by saying that my Windows Which was Genuine for one year and was validated has become non Genuine since my computer had a new motherboard? While I was pleased that I had no problem with my computer; suddenly on the second day of my working my Genuine Windows 7 has become non-genuine.

    Is there any solution. Please help.

    Regards,

    Prof. R. N. Bhat F.R.C.P. Edin.

    My email address----[redacted]


    • Edited by Carey FrischMVP Tuesday, August 28, 2012 5:43 PM Correct spelling & removed PII
    • Moved by Carey FrischMVP Tuesday, August 28, 2012 5:43 PM Moved to more appropriate forum category (From:Feedback and Comments)
    Tuesday, August 28, 2012 1:09 PM

Answers

All replies

  • To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
    Once you run the tool, click on the
    Continue button, then click on the Copy button and paste the report into your post.


    Carey Frisch

    Tuesday, August 28, 2012 5:38 PM
  • It is "activation", not "validation". 

    OEM SLP copies of Windows like yours need to link with the SLIC table in the BIOS in order to remain activated.  The manufacturer has provided a back up product key for when this fails.  Find the COA sticker affixed to the bottom of your computer or in the battery compartment.  Copy the product key.  Click Start, type "slui.exe 3" and hit Enter.  Follow the instructions.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 8GB ram.

    Wednesday, August 29, 2012 2:23 PM
    Answerer
  • Same problem here :   Was running Win7 for over 12 months [ Validated ]

    I just did a SSD upgrade and re install of 7 ..

    Bit now it refuses to validate :  Error code :  0xC004C008

     I see this as an issue with Windows activation , needing fixing by MICROSOFT ! 

      I unfortunately need windows [ mature aged student , diploma year in software development ] , this is seriously  &*&*$$^&*&^^%&*&%9870 !!!! 

    Friday, August 31, 2012 9:24 AM
  • Please start a NEW thread f your own - you problem is very different to that of the original poster.

    Include in your NEW thread, an MGADiag report.

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, August 31, 2012 10:52 AM
    Moderator