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why cant i recieve bonus pak?

Answered why cant i recieve bonus pak?

  • Wednesday, May 02, 2007 1:11 PM
     
     
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    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
    Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
    Windows Product ID: 89578-OEM-7332157-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: b31f94ca-e7b3-4d77-9a3d-0dc3c6563dd0
    Is Admin: No
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>b31f94ca-e7b3-4d77-9a3d-0dc3c6563dd0</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-4179535283-3109332549-3593398293</SID><SYSTEM><Manufacturer>Gateway                         </Manufacturer><Model>MT6821                          </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>77.09   </Version><SMBIOSVersion major="2" minor="4"/><Date>20061127000000.000000+000</Date></BIOS><HWID>65323507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM></MachineData>   <Software><Office><Result>102</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>45E150F9337016</Val><Hash>PSPC+3z0VZXULZVvZNTyNAovogo=</Hash><Pid>81602-OEM-6801184-05713</Pid><PidType>11</PidType></Product></Products></Office></Software></GenuineResults> 

     

     

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  • Wednesday, May 02, 2007 2:16 PM
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    Please review the following:
    How can I tell if the copy of Microsoft Windows that was installed on my computer is eligible for the BONUS PACK offer?: http://www.localpcbuilder.com/eligible/
     
     
  • Wednesday, May 02, 2007 5:03 PM
     
     Answered
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    Dear Allen,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible because you did not purchase your machine from a system builder, as indicated in your diagnostic report:

     

    Windows License Type: OEM SLP

     

    Upon further investigation it appears you purchased your system from Gateway.

     

    Please let me know if you have further questions or comments.

     

    Thank you,

    Jenifer

     
  • Wednesday, May 02, 2007 5:25 PM
     
     
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    i actually bought the pc from circuit city not gateway.  I bought it in store in hickory.  Does that exclude me?
     
  • Wednesday, May 02, 2007 5:37 PM
     
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    Dear Allen,

    Circuit City is a national retailer, not a local system builder. As such, they are not included in this program.

     

    Jenifer