Resources for IT Professionals >
Forums Home
>
Microsoft Genuine Advantage Forums
>
Genuine Benefits
>
Newfolder.exe
Newfolder.exe
To Microsoft Team,
Have any provision in Microsoft to give safegurd for their Genuine User by providing any tool for removing Newfolder.exe Virus? If not, then what they are doing for their customer?
Answers
- Dear Pranab Jyoti Das,
Microsoft provides tools to detect and remove spyware and malware. Please visit http://www.microsoft.com/protect/products/computer/default.mspx for more information on these tools.
The following note is from the Windows Defender web page:
Additionally, you can get virus-related assistance at no additional charge from Microsoft in the United States and Canada via a toll-free support hot line, (866) PC-SAFETY (727-2338). For support outside the United States and Canada, please contact Microsoft Help and Support worldwide.
Regards,
Jenifer- Marked As Answer byJeniferA Wednesday, May 13, 2009 2:55 PM
All Replies
- Dear Pranab Jyoti Das,
Microsoft provides tools to detect and remove spyware and malware. Please visit http://www.microsoft.com/protect/products/computer/default.mspx for more information on these tools.
The following note is from the Windows Defender web page:
Additionally, you can get virus-related assistance at no additional charge from Microsoft in the United States and Canada via a toll-free support hot line, (866) PC-SAFETY (727-2338). For support outside the United States and Canada, please contact Microsoft Help and Support worldwide.
Regards,
Jenifer- Marked As Answer byJeniferA Wednesday, May 13, 2009 2:55 PM
