Sign in
Microsoft.com
 
Microsoft
 
 
 
Microsoft >
> 
> 
> 
windows Genuine Advantange Kit for XP-25-character Product key missing

已答覆 windows Genuine Advantange Kit for XP-25-character Product key missing

  • Saturday, May 27, 2006 10:27 PM
     
     
    Sign In to Vote
    0

    I have purchased the windows Genuine Advantange Kit for XP, but not received the  25 character Product key for it for more than one month?

    How can I get someone to send it to my email?

     

All Replies

  • Sunday, May 28, 2006 1:19 AM
     
     
    Sign In to Vote
    0

    DNash,

    The MS reps have posted to others that the confirmation email you get within 5 minutes of placing your order is supposed to have a phone number to call in case of problems in receiving the Product Key or the physical materials.

    Did you call the number?

     
  • Sunday, May 28, 2006 9:07 AM
     
     Answered
    Sign In to Vote
    0

    I think it says on the first email that it can take up to 10 days to get the product key.

    I found that once I had spoken to customer support that the product key turned up within hours.