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Why am I being told my copy of Office is not genuine?
Why am I being told my copy of Office is not genuine?
- I have office professional 2003 installed and since I downloaded an update, I am being told that 'in ... days Office applications will be marked as not genuine'. When I clicked on 'learn more' it said 'the product key used to install Office has been identified by Microsoft as a key that was issued to a large corporate customer. The key is reserved for the exclusive use of this customer and cannot be used to install other copies of Office'. I work for a church, and they installed the software onto my laptop and I know that it is definitely genuine and is only used by a few of us. Why am I getting this message, is there anything I can do about it, and what happens if I ignore it (it is doing a daily countdown). I am in the UK. Thank you.
Answers
- Hello iampuzzled,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 9:48 PM
All Replies
- Hello iampuzzled,
In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp- Marked As Answer byDarin Smith MSMSFT, ModeratorWednesday, November 04, 2009 9:48 PM
- No reply from original poster.
Qestion is assumed to be answered.
Darin MS
