Microsoft Office 2007 Genuine copy reports that it is not genuine. How do you get rid of the message?
-
Tuesday, January 04, 2011 6:30 PM
I originally had an not genuine office 2007 product. I purchased a genuine product and installed it and it still gives the message that it is not genuine. Here is the copy of the diagnostic:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-37PM3-2T22J-T88JY
Windows Product Key Hash: Ej13xoXflUjB6VWYZjYARlojmIs=
Windows Product ID: 55274-OEM-2213526-19984
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {2AD7A1FE-8E41-47A2-B973-C4E92E64F945}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.40.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A
Version: N/AWindows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: MicrosoftOGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: N/A, hr = 0x80096010
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-230-1Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2AD7A1FE-8E41-47A2-B973-C4E92E64F945}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-T88JY</PKey><PID>55274-OEM-2213526-19984</PID><PIDType>3</PIDType><SID>S-1-5-21-1085031214-2000478354-725345543</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530s</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.15</Version><SMBIOSVersion major="2" minor="5"/><Date>20080620000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>94B133F70184C07B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>27F65B60482870C</Val><Hash>MgO5rcwSzs2aninvbBlpedjLJZo=</Hash><Pid>81605-902-7596267-65576</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Licensing Data-->
N/AWindows Activation Technologies-->
N/AHWID Data-->
N/AOEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: 1D88B:Dell Inc|1D88B:Microsoft Corporation
Marker string from OEMBIOS.DAT: Dell System,Dell Computer,Dell System,Dell SystemOEM Activation 2.0 Data-->
N/AHow do I get rid of the message?
All Replies
-
Tuesday, January 04, 2011 8:00 PM
Hello syoung12,
Try running the MS FixIt in Method 1 of this MS KB article: http://support.microsoft.com/kb/919895
Restart and then start Word, activate online if necessary.
Let us know if that does the trick!
- Marked As Answer by Darin Smith MSOwner Wednesday, January 05, 2011 8:40 PM