Office XP Validation problems
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Tuesday, March 06, 2007 11:24 AM
I have just ran the WGA when trying to install some components for Office 2007.
I keep getting a failure for an invalid copy of Office XP.
When I opened Frontpage 2002, and selected Activate, it then displayed the message that it was already activated!
I then uninstalled Frontpage (the only app still installed for that version), then completely deleted the Office10 folder, as well as run a registry clean.
I had Office XP developers edition installed some time ago, the only parts I now have left are the bits related to the developer parts, in particular the Access packager.
I have versions of Office 2007 and 2003 installed, both pass the WGA.
All licences are genuine copies.
I have ran the diagnostic tool:Diagnostic Report (1.7.0012.0):
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WGA Data-->
Validation Status: Genuine
Detailed Status: N/A
Windows Product Key: *****-*****-VW3P7-YHQQ6-C7RYM
Windows Product Key Hash: ZcgwvstIxQC+DhtQDO8/GmF+gus=
Windows Product ID: 76487-OEM-2211906-00100
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
ID: d36edb1b-5bf5-4307-afe0-ffb4f04459a9
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.5.723.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/ANotifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.5.540.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: MicrosoftOGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.20.0
Signed By: Microsoft
Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-513-80004005_B4D0AA8B-530-645_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Opera\opera.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>d36edb1b-5bf5-4307-afe0-ffb4f04459a9</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-C7RYM</PKey><PID>76487-OEM-2211906-00100</PID><PIDType>2</PIDType><SID>S-1-5-21-421675088-2120772583-3935563960</SID><SYSTEM><Manufacturer>eveshamvale</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050412000000.000000+000</Date><SLPBIOS>eveshamvale,eveshamvale,eveshamvale1,eveshamvale1</SLPBIOS></BIOS><HWID>4168390F01844E77</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</stat><msppid></msppid><name>evesham.com</name><model>Personal Serial WO01115912</model></SBID><OEM/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>90032EE57C69A30</Val><Hash>EykJ9pUnu94Rd1V/+PYNjvYQd/c=</Hash><Pid>54185-736-3166964-17818</Pid><PidType>1</PidType></Product><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4B1C13AA28AD02</Val><Hash>uNvzyUSPNsfzlBYqeHVwuKkg8DM=</Hash><Pid>73931-641-5328217-57517</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>9214309E5248D86</Val><Hash>7JiZMOHZ9FqOkni5UOUmDzUpylw=</Hash><Pid>89409-707-2317985-65257</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
All Replies
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Tuesday, March 06, 2007 11:51 AM
Got it done now.
Re-ran the uninstall for this version, so that it completely removed this version.
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Tuesday, March 06, 2007 7:33 PMOwner
Moving thread to the Office Forum.
Thank you,
Darin Smith
WGA Forum Program Manager---------------------------------------------------
All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.
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Wednesday, March 07, 2007 6:08 PM
Dave,
It appears your office hasn't been activated. In turn I would recommend you activate by telephone. If you have further problems please re-post here
. To activate the product this way, follow these steps: 1) Start any Office program.
2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
5) Click “Next”.
On the “Activation Complete” page, click “Finish”.