Invalid for Activation

Sunday, November 01, 2009 1:04 AMgearshead412

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Hello I have windows vista for about a year and never had any problems. Now today when I turned on my computer it says my Home Premium Product key is invalid I dont know why this has happened.
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-3RBY2-BGQ2R-DR9M6
Windows Product Key Hash: EYIpz/47G03lWRAOmk3kg+lR7Rc=
Windows Product ID: 89578-OEM-7332157-00141
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {1C8C0933-1CAA-4031-BFB2-357EBBCB89DF}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1C8C0933-1CAA-4031-BFB2-357EBBCB89DF}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DR9M6</PKey><PID>89578-OEM-7332157-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-4147903065-3130117032-849356259</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG41RQ__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>RQG4110H.86A.0009.2009.0108.1005</Version><SMBIOSVersion major="2" minor="4"/><Date>20090108000000.000000+000</Date></BIOS><HWID>FC303507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6000.16509
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500141-02-1033-6000.0000-2882009
Installation ID: 005491565220858946320620570625034404303492373145370955
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: DR9M6
License Status: Unlicensed

HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAQABAAAAAgABAAEAJJQoqrhWbrKYu0jkqnYybbAv8vRsT9LorFYqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   INTEL   DG41RQ
FACP   INTEL  DG41RQ
HPET   INTEL   DG41RQ
MCFG   INTEL   DG41RQ
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Answers

Thursday, November 05, 2009 8:46 PMDarin Smith MSMSFT, Moderator

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Hi gearshead412,

Replace #1 (from the original steps) with the below steps:

1a) Click the option that launches an Internet Browser
1b) A Browser will open, type: %windir%\system32 into the address field
1c) Find the file cmd.exe
1d) Right Click on the cmd.exe file and select Run as Administrator

And then replace #7 (from the original steps) with:

7) Return to the CMD window.

Hope that helps,
Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorThursday, November 05, 2009 8:53 PM
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Tuesday, November 03, 2009 7:33 PMDarin Smith MSMSFT, Moderator

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Hello gearshead412,

Computers, which are built by large manufactures that come with Vista Pre-Installed, come with two (2) Product Keys:

A)   OEM SLP: This key comes pre-installed in Vista, when it comes from the Factory. This key is geared to work with the special instructions found only on that Manufacturer's computer hardware. So when Vista was installed using the OEM SLP key (at the factory) Vista looks at the motherboard and sees the special instructions and Self-Activates. (that's why you did not need to Activate your computer after you brought it home)

B)   COA SLP: This is the Product key that you see on the sticker on the side (or bottom) of your computer. It is a valid product key, but should only be used in limited situations. The key must be activated by Phone. (Note: All manufacturers that use the OEM SLP system are required by contract to include a Certificate of Authenticity (COA) sticker, that has a COA SLP key, on the computer)

   Your Vista is using an OEM SLP key, but (for whatever reason) cannot see the special instructions in the computer’s motherboard and is unable to Self-Activate.

To fix the issue, you will need to change out the OEM SLP key with the COA SLP key. The normal way to do this is to click the ‘Start’ button, right-click ‘Computer’, select ‘Properties’ and then click ‘Change Product Key’ (located in the lower right-hand side of the window). Enter the COA SLP key and follow the instructions in the Change Product Key Wizard.

Alternate steps to change the product key

1)    Click the Start button

2)    Type: slui.exe 3 and hit the Enter key

3)    Type in the Product key from the sticker on your computer

4)    Click the Next button.

5)    You will be asked if want to Activate, click ok

6)    It will attempt to Activate by the internet and will return an Invalid Key error (this is ok, continue to step 7)

7)    Click the Start button

8)    Type: slui.exe 4 and hit the Enter key

9)    Select your location in the drop down menu and click the Next button

10) The next screen provides the number to call to Activate by Phone

NOTE: when you call that number, you will first hear an Automated Voice. If the Automated Voice gives you an option to talk to a Live Activation Rep., select that option. If not, do not enter any numbers. This should force the Automated Voice to transfer you to a Live Activation Rep. Trying to Activate thru the Automated Voice will not work, in your case; only thru the Live Activation Rep. will your Activation be successful.

Thank you,
Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorTuesday, November 03, 2009 7:34 PM
- Unmarked As Answer bygearshead412 Thursday, November 05, 2009 12:26 AM
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Thursday, November 05, 2009 12:27 AMgearshead412

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Thanks for the answer but I cannot access my start button. My entire screen is black with the 3 options. Is there anyway to reach this feature not involving the start button?
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Thursday, November 05, 2009 8:46 PMDarin Smith MSMSFT, Moderator

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Hi gearshead412,

Replace #1 (from the original steps) with the below steps:

1a) Click the option that launches an Internet Browser
1b) A Browser will open, type: %windir%\system32 into the address field
1c) Find the file cmd.exe
1d) Right Click on the cmd.exe file and select Run as Administrator

And then replace #7 (from the original steps) with:

7) Return to the CMD window.

Hope that helps,
Darin MS
- Marked As Answer byDarin Smith MSMSFT, ModeratorThursday, November 05, 2009 8:53 PM
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Thursday, November 05, 2009 8:51 PMDarin Smith MSMSFT, Moderator

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On a side note, when you are able, please update to Service Pack 1 and 2.

In addition to all the security updates and bug fixes, Reduced Functionality Mode (the missing desktop and no access to control panel) has been removed from Activation issues, in service pack 1 and Non-Genuine issues in service pack 2.

Thanks,
Darin
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